We aim to keep you informed about updates and new releases in Guesty on a monthly basis. See the updates below, along with relevant information from our Help Center.

Pro users Lite users

April
  • Property settings - Updates
    • Annual nights limit: Night limits can now be found in “availability settings” under the “calendar” tab for centralized control (previously found in the "property" tab). Easily set minimum and maximum nights per reservation, and manage total booked nights per year for compliance, all in one place. Learn more.
    • [BETA] You now have the option to create Marketing descriptions for your listings in multiple languages, streamlining the process when connecting to Vrbo in non-English speaking countries. Learn more.
  • Reservations - New features
    • Mailchimp integration: Mailchimp users are now able to export contacts data from Guesty to Mailchimp to create targeted and personalized campaigns. You have the option to export one view at a time, or set up a repeating export that will update Mailchimp every week with your Guesty contacts data. Learn more.
    • "Stay" status: Easily track and manage guest check-in and check-out statuses in real-time using Guesty’s reservation system, ensuring smooth operations and improved guest experiences. This information can be monitored in your reservations reports, and is trackable via the reservation’s log. Learn more.
    • Multi-unit random assignment: In addition to automatically assigning sub-units based on sequential order, you can now choose to randomly assigns multi-unit reservations to an available sub-unit, allowing for an impartial and a more fair assignment of the sub-units. Learn more.
  • Tasks - Update cleaning status

You can now update a listing's cleaning status manually in the multi-calendar, streamlining the process of having to go to the property page. Learn more.

  • Owners Portal - Revenue data

The owner's revenue can now be displayed in the Owners Portal by selecting the "Recognized Revenue" page — either by the check-in date, the check-out date, or calendar dates. Learn more.

  • Promotions - Improved process

The process to assign a promotion to a listing has been updated and improved, including the ability to easily view assigned and unassigned listings; select and assign listings in bulk; filter promotions assigned to a specific listing, and more. Learn more.

  • Guesty PriceOptimizer - New markets and features
    • PriceOptimizer is now available for listings in United Arab Emirates and in Israel. See all eligible markets.
    • Competitor benchmarking allows you to gain a better understanding of your listings' performance in comparison to direct competition. Learn more.
    • Restrict the check-in/out for specific days. For example, not allowing check-in on weekends. Set restrictions for specific days in general or for specific time periods.
  • Property - New settings page

Our updated property settings page allows you to activate, deactivate, delete, and duplicate listings effortlessly, plus personalize with nicknames and tags for easy sorting. In addition to duplicating a listing, you now have the ability to import selected settings (like tasks, tags or automations) from existing listings. Learn more.

March
  • [BETA] Vrbo - Automatic guest cancellations

Guests can now cancel a reservation themselves in Vrbo, with no additional action required on your part. This replaces the current process of receiving a guest cancellation request and having to cancel the reservation manually in Guesty. Learn more.

  • Accounting - Journal report

To facilitate North Carolina compliance, we've added a new Pre-Configured Accounting Report that captures all transactions (deposits and disbursements) within the cash ledger to track the money entering and leaving the trust account. Learn more.

  • Reservations - Guest language

The guest's preferred language is now imported automatically for new reservations made through the connected booking channels Airbnb, Vrbo, and Booking.com. Learn more.

  • Rate strategy - Fixed price adjustment

In addition to setting up a percentage adjustment, rate strategy now offers the option to create a fixed monetary amount to increase or decrease the listing base price. Learn more.

  • New booking channel - Holidu

Publish your Guesty listings to Holidu, a booking platform with with millions of accommodations in Europe's most popular vacation regions. Learn more.

  • Rate plans - Updated
Rate plans allow you to offer your guests different pricing options for the same listing, with meal plans in addition to cancellation policies. Our revamped rate plans management area and creation flow allows you to assign rate plans directly to listings and conveniently manage all plans in one place. Learn more about managing rate plans, and moving to new rate plans.
  • [BETA] Property - New settings page

Our updated property settings page allows you to activate, deactivate, delete, and duplicate listings effortlessly, plus personalize with nicknames and tags for easy sorting.

  • Financials - Custom tax names

Custom tax names allow you to create taxes that are specific to your city/county/area. It also provides the option to define a tax internally in Guesty so the naming convention matches the one used by an OTA.

  • Group reservations

Our new group booking process allows you to easily organize and manage accommodations and payments for multiple people or rooms under a single reservation entity.  Learn more.

February
  • Owners portal - Owner email update

Previously, there was a restriction in the Owners Portal that prevented you from using the same owner email address that already existed in a different Guesty account. Now, the only restriction is from using the same email address that already exists in your own account to try to create an additional owner profile. Learn more.

  • Financials - New features
    • [BETA] Deducting fees as part of the accommodation fare enables you to seamlessly include additional fees in your accommodation fare amount without reflecting them in the OTA rate offers. This allows fees to be accurately represented in internal reports, accounting, and owner statements. Learn more.
    • [BETA] Recorded payments:
      • You can now to record payments with future dates that will change status automatically from "scheduled" to "approved".
      • You have the flexibility to edit a recorded payment and edit a recorded payment refund.
      • A new recorded payments report aggregates all recorded payments in one place. The report can be filtered and customized by different parameters like payment status, period of dates, guest name, and more.
  • [BETA] GuestyPay - Merchant statements

GuestyPay users now have the ability to obtain monthly statements to track financial transactions, income, and expenses related to your GuestyPay account. Learn more.

  • Guesty Screen & Protect - new add-on feature

For users with properties in the UK, Canada, and Australia, Guesty's Screen & Protect will screen your guests and assess the risk of them causing damages, providing compensation in case of actual damage caused by covered guests. Learn more.

  • Assigning coupons to listings

Get more bookings by assigning coupons to listings that need an occupancy boost. Create new coupons, edit existing ones, and assign them to listings you want to promote. Learn more.

  • ReplyAI - New Inbox feature

Guesty’s ReplyAI is an innovative tool integrated into your Guesty Inbox, offering AI-generated responses for over 98% of your incoming messages. These responses are customized to match your tone of voice, ensuring a consistent and personalized communication experience for your guests. Learn more.

  • Accounting - New features
    • [NEW] The new PMC commission adjustment feature offers the flexibility to modify the distribution of funds with owners for each reservation individually. Learn more.
    • Reverse journal entries indication: To increase accuracy and flexibility, we’ve added new filters & columns to the posting journal report to track which entries have been reversed and when.
    • [BETA] Group transactions and bank reconciliation allows payments and refunds to be grouped together in Guesty in the same configuration as in your bank statements, making bank reconciliations easier and more accurate, and facilitating North Carolina trust accounting compliance. 
    • NOTE: Accounting is a premium feature
January
  • [BETA] Rate plans - Updated

Rate plans allow you to offer your guests different pricing options for the same listing, with meal plans in addition to cancellation policies. Our revamped rate plans management area and creation flow allows you to assign rate plans directly to listings and conveniently manage all plans in one place. Learn more about managing rate plans, and moving to new rate plans.

  • Reservations - Enhanced activity history logs

The reservations activity history logs have been updated with additional fields, providing in-depth reservation activity tracking, streamlining operations, and enhancing accountability in reservation management.

  • Multi-calendar

Effortlessly engage with your guests in context by accessing the Unified Inbox directly from the Multi-Calendar. Learn more.

  • Guesty PriceOptimizer

Take the guesswork out of pricing with a fully embedded revenue management tool that pushes optimized pricing to all your channels so you can maximize revenue, save time, and grow your business.

    • PriceOptimizer is now available for listings in France. See all eligible markets
    • [NEW] Local events: Better control and tailor your pricing strategy to the needs of your specific local market. Learn more.
    • [NEW] Bulk capabilities: In addition to adjusting pricing on a per listing basis, you are now able to seamlessly and efficiently apply updates in bulk across listings for key functionalities. Learn more.
  • [BETA] Assigning coupons to listings

Get more bookings by assigning coupons to listings that need an occupancy boost. Create new coupons, edit existing ones, and assign them to listings you want to promote.

  • [BETA] Smart calendar rules update

Experience a fresh and intuitive user interface that simplifies the setup process, making it more straightforward and user-friendly. You can now create rules not just for reservations but also for manual blocks, providing you with greater flexibility and control over your calendar. Learn more.

  • Owners portal - additional features
    • Analytics page update: Owners will now benefit from a more modern look and feel for the analytics page in the owner portal. Updates include displaying decimal values in the revenue metrics and hiding the owner revenue breakdown if the cancelled amount is 0. Learn more
    • On the owner's page in Guesty, you can now see at a glance if owners have or have not registered for the owner's portal. The new "Owner registered" column allows you to filter owners by status, and is included as data in a CSV download. Learn more.
  • Unified Inbox - new channel filter 

Use new channel filter in the Unified Inbox to quickly find guests you know booked through a specific channel, to prioritize inquiries from one channel, or to divide the work by channel among your team. Learn more.

  • [BETA] Listing amenities page redesign

Updates to the listing amenities page include: clear channel sync indications, groupings of amenities by category, search and filter capabilities, and best practices. Learn more.

 

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