We aim to keep you informed about updates and new releases in Guesty on a monthly basis. See the updates below, along with relevant information from our Help Center.
- Reservations - Pet information
We've added new indicators throughout Guesty so you can easily see when reservations include pets. Existing pet data is now visible in the calendar, the inbox, on the reservations page and in reservations reports. You can also edit pet information for Vrbo and manual reservations.
- New distribution partner - Travia.is
Travia is a B2B platform with no setup fee that allows you to connect directly with worldwide travel agencies. This new integration empowers you to take control of your bookings, providing unmatched visibility and connection to your market. Learn more.
- New distribution partner - Rentalz
Rentalz is a US-based brand focused on vacation rentals, connecting travelers with local property managers and owners across popular destinations in the United States, Canada, Mexico, and the Caribbean. Learn more.
- Booking Engine - Enhanced filtering and sorting options
Enable listing tags under a new "categories" filter, along with a "sort by" option that lets guests sort properties by price, occupancy, property size, and number of bedrooms. These new customization features help to better meet your guests’ needs and drive more bookings. Learn more.
- [BETA] User authentication banner
The "Know Your Customer" process aims to enhance customer identification and verification for both existing and registering customers of Guesty. As a company licensed to issue payments to individuals, we are required to know who is accessing the account. Learn more.
- Accounting - Working capital
You now have the option to manually transfer funds between the owner statement and the owner's working capital account for more control of the working capital funds and the owner statement balance. Learn more. NOTE: Accounting is a premium feature.
- [BETA] Booking engine - Cancellation policy content enhancements
Our redesigned cancellation policies and rate plans (including meals) content on the Booking Engine's property and checkout pages ensures a clearer, more intuitive presentation for guests, improving their booking experience through the website.
- Reservations - Tasks display
Canceled tasks have been removed from the Operations widget, keeping the information clean and relevant for your staff to get a quick update on the property tasks related to the reservation times. Learn more.
- Airbnb - Linking listing
You can now seamlessly create a direct connection between your property on Airbnb and its counterpart in Guesty by linking the listing in Guesty, saving time and effort. Learn more.
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Accounting - New features
- You can now set reservations within the same listing to have different commission percentages based on their source. For example, apply a 25% commission for "travel agent" sources, while other sources and channels have a 20% commission. Learn more.
- Add an expense to a task: Available for both calendar-based and auto tasks. By associating an expense with the task, you will have more context to an expense by linking it to the information provided on the task itself. Learn more.
- NOTE: Accounting is a premium feature.
- [BETA] Guest folio - Item breakdown
Markups, extra person fee, weekly and monthly discounts are presented in the guest folio as a separate line item broken out of the accommodation fare, depending on the reservation source. This is only visible in the internal guest folio for your information, it is not shown in the invoice sent to guests. Learn more.
- Accounting - Accounts Payable for OTA commissions
A new Accounts Payable channels balance ledger shows funds that have been collected from the guest and are due to the booking channel / OTA. The amounts are based on your business model setup for channel commission expense. Learn more. NOTE: Accounting is a premium feature.
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Owners
- [BETA] Owner reservations: You can manage new reservations for owners, including those made on behalf of friends and family, via the Multi-Calendar or the Owners Portal. New owner reservations function like standard guest reservations, while previous owner stays retain their original functionality. Learn more.
- Owner management: We’ve introduced default portal settings, a new and improved owner profile, multi-access functionality, and several new fields and toggles to streamline owner management and improve customization.
- Airbnb - Disconnecting Airbnb account
You can disconnect your Airbnb account from Guesty at any time, and reconnect it later. Your listings must also be disconnected from Guesty to do so, but they’ll remain on the account’s integration page. Learn more.
- Guesty Locks Manager - Stay status automation
With this new feature, the reservation's stay status will automatically change upon the guest's first use of their access code, allowing you to manage room operations without interrupting the guests' stay. Learn more.
- [BETA] Financials - New additional fees interface
Our new additional fees interface provides clear information on how a particular fee syncs with each of your connected channels, and includes additional customization options. Learn more.
- [BETA] Owners - Enhanced owner management
We’ve introduced default portal settings, a new and improved owner profile, multi-access functionality, and several new fields and toggles to streamline owner management and improve customization.
- Guest payments - Group reservation charging method
When creating a group reservation you can select between shared or individual invoices, allowing group guests to pay for their own reservation if desired. Learn more.
- Guest app check-in form
Create your own guest app to collect valuable information from your guests by sending them a check-in form before their arrival. This form also allows guests to upload identification documents, such as passports and driver's licenses, and you can share your terms and conditions with them. Learn more.
- [BETA] Message automations - Conditions logic
Automated messages will now be sent at the scheduled time as soon as all conditions are met. If the scheduled time passes and conditions are still not met, the message moves to a waiting status until the conditions are fulfilled or the message expires. Learn more.
- Financials - Taxes
Previously when you set up taxes in Guesty you could only use a tax type one time: If you already used tax type "city tax", you could not create another instance of "city tax". Now, you can crate multiple instances of the same tax type. Learn more.
- [BETA] Accounting - Business model enhancement
You can now set reservations within the same listing to have different commission percentages based on their source. For example, apply a 25% commission for "travel agent" sources, while other sources and channels have a 20% commission. Learn more. NOTE: Accounting is a premium feature.
- Vrbo - Manage guest reviews
Save time and manage Vrbo reviews within Guesty’s Advanced Analytics. View filtered reviews by the “Vrbo” channel, reply to reviews, and rate guests using the new the auto review feature. Learn more.
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Guesty PriceOptimizer - New features
- PriceOptimizer is now available for listings in Austria and in Italy. See all eligible markets.
- Gain better control over your day-of-week pricing by defining the day-of-week impact not only for specific days but also for a date range. Learn more.
- Adjust pricing for gaps between reservations to help fill up leftover gaps between reservations, maximizing occupancy. Learn more.
- [BETA] Booking Engine - Enhanced filtering and sorting options
Enable listing tags under a new "categories" filter, along with a "sort by" option that lets guests sort properties by price, occupancy, property size, and number of bedrooms. These new customization features help to better meet your guests’ needs and drive more bookings. Learn more.
- Dashboard bookmarks
Use the Guesty bookmarks to easily save a page you frequently use in the Guesty dashboard. Then, you can quickly return to it. The bookmarks icon is located in the top navigation bar, next to the search box. Learn more.
- Reservations - Sub-unit assignment
Currently for multi-unit listings you can choose to assign reservations to sub-units automatically by alphabetical order or randomly. You now have the option to assign reservations "evenly" to the sub-unit that hasn't been assigned with a reservation the longest. Learn more.
- Guesty PriceOptimizer - New markets
PriceOptimizer is now available for listings in Brazil and in Puerto Rico. See all eligible markets.
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Calendar - New features
- [BETA] Finding availability: Three new parameters have been added to improve search accuracy and reduce inefficiencies: Flexible blocks, Ignore minimum night restrictions, and Ignore maximum guests restrictions.
- Custom booking window: The booking window allows you to control how far in advance a guest can book a reservation. In addition to fixed time frames, you can set a custom booking window per listing. Learn more.
- Activity log: The new calendar activity log provides detailed logs for changes made to calendar blocks, showing who created, updated, or removed blocks and when these actions occurred. This feature enhances transparency and user control. Learn more.
- [BETA] Financials - Taxes
Previously when you set up taxes in Guesty you could only use a tax type one time: If you already used tax type "city tax", you could not create another instance of "city tax". Now, you can crate multiple instances of the same tax type. Learn more.
- Guesty Homepage - Reservation payment data
For the reservations checking in or out that are displayed on the homepage dashboard, we will indicate if it is not yet fully paid, providing visibility for any urgent payment collections needed. Learn more.
- [BETA] Guest Payments - New payment automations
The new payment automation feature will apply to reservations based on conditions you set, such as channel and listing. This means a single listing can have more than one payment schedule - to meet the unique payment requirements of different booking channels, for example. Learn more.
- [BETA] Reservations - Sub-unit assignment
Currently for multi-unit listings you can choose to assign reservations to sub-units automatically by alphabetical order or randomly. You now have the option to assign reservations "evenly" to the sub-unit that hasn't been assigned with a reservation the longest. Learn more.
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Accounting - New features
- Task expenses: Accounting users can now add an expense or expenses to a task or series of manual tasks. This task ID will be displayed on the owner statement for easy reference.
- Expense and owner charge markup: If you want to add a markup on an expense or owner charge in Guesty, the split between the PMC and vendor can now be based on a flat amount in addition to a percentage. Learn more.
- Owner statement brands: If you are managing multiple business entities, you can utilize brands to share specific business information with your guests and owners. This brand setup will be utilized on the owner statement. Learn more.
- New owner statement template: You can now choose a more customizable owner statement template, with items organized per reservation, with an option to display additional income and expenses as separate line items. Learn more.
- NOTE: Accounting is a premium feature
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Guesty Homepage - Feature enhancements
- Check-in/out data: Daily check-ins and check-outs displayed on the homepage dashboard now include an indication for the number of early check-ins and late check-outs. Learn more.
- Payment: For the reservations checking in or out that are displayed, we will indicate if it is not yet fully paid, providing visibility for any urgent payment collections needed. Learn more.
- Booking.com
If you disconnect a listing between Guesty and Booking.com, you can now easily reconnect it via the Booking.com integration dashboard in Guesty. Learn more.
- Owners - Automatic property assignment
Create rules to automate the process of property assignment according to characteristics, in addition to assigning owners one-by-one to a property. Learn more.
- Users - New roles and permissions
New and improved user management is now available, providing a self-service flow to select one or more roles that match what the user does in their daily work, and the ability to assign properties per user. Learn more.
- [BETA] Signing in to Guesty with Google login
Using your Google account to sign in to Guesty simplifies the login process, eliminating the need to remember your username and password, while maintaining security. Learn more.
- [BETA] Dashboard bookmarks
Use the Guesty bookmarks to easily save a page you frequently use in the Guesty dashboard. Then, you can quickly return to it. The bookmarks icon is located in the top navigation bar, next to the search box. Learn more.
- [BETA] Calendar activity log
The new calendar activity log provides detailed logs for changes made to calendar blocks, showing who created, updated, or removed blocks and when these actions occurred. This feature enhances transparency and user control. Learn more.
- [BETA] Vrbo - Auto reviews
You can now use Guesty's Auto Reviews feature to automate the process of posting guest reviews for your Vrbo reservations. Learn more.
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[BETA] Guest folio - Enhancements
- A line item in the guest folio can be adjusted by a %, in addition to a flat amount.
- When adjusting a line item the current amount with a live calculation is displayed.
- After a line item has been adjusted, the history of the adjustment (which user made the change and when) is displayed. Learn more.
- Guest communication - Duplicate automations
You can duplicate messaging automations, including all sending conditions and automated messages, to quickly set up new automations that mirror existing ones. This feature eliminates the need to start from scratch, ensuring consistency and accuracy across your automations. Learn more.
- Listings - Night limit settings
Night limits can now be found in “availability settings” under the “calendar” tab for centralized control (previously found in the "property" tab). Easily set minimum and maximum nights per reservation, and manage total booked nights per year for compliance, all in one place. Learn more.
- [BETA] Expedia - Owner reservations sync
If you create, change, or cancel reservations in the Expedia platform you can now see those changes reflected in Guesty without the need to manually update the reservations in Guesty.
- [BETA] Guest payments - GuestyPay in Canada
GuestyPay is now available for users in Canada to process payments with our embedded payment processing solution. Learn more.
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Financials - Guest folio upgrade
- To give you the most accurate summary of services in a reservation, the guest folio breakdown (formerly "guest invoice") displays how much the guest pays per night for the accommodation fare and other line items such as fees and taxes. Learn more.
- You can now update the guest folio by changing the price of a service that is already part of the reservation or by adding a new service. Learn more.
- Accounting - Business model update
In addition to the ability to set your revenue recognition at check-in or check-out, you have the option for nightly revenue recognition. This allows you to recognize revenue on a nightly basis, track revenue per night, and ensure that your accounting reports accurately reflect your monthly revenue. Learn more.
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Reservations - New features
- Manual reservation creation flow: You can now add additional one-time fees when creating manual reservations via the multi-calendar or during the quote creation flow, instead of having to add after the reservation has already been created. Learn more.
- Availability search flow: A new flow replaces the "availability and quote" flow, allowing you to search for available properties on specific dates and using parameters such as amenities, number of guests, and listing tags. Learn more.
- Smart calendar rules update
Experience a fresh and intuitive user interface that simplifies the setup process, making it more straightforward and user-friendly. You can now create rules not just for reservations but also for manual blocks, providing you with greater flexibility and control over your calendar. Learn more.
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Accounting - New features
- NOTE: Accounting is a premium feature
- [BETA] Owner statement brands: If you are managing multiple business entities, you can utilize brands to share specific business information with your guests and owners. This brand setup will be utilized on the owner statement. Learn more.
- [BETA] Owner statement translations: If the owner's details in Guesty include one of the following languages, the owner statement will be translated into this language: English, Spanish, Italian, French, Portuguese, Brazilian Portuguese.
- [BETA] PMC disbursement report: Run a report that breaks down any disbursement to the PMC by category allowing you to easily determine the source of their income and expenses and enter the information as a journal entry into your operating accounting system. Learn more.
- Booking.com - Canceling a reservation
Even if Guesty is no longer the connectivity provider in Booking.com, you are able to cancel a reservation in Guesty and it will sync with Booking.com. You no longer need to contact us to cancel the reservation.
- [BETA] Listings - Upgraded properties report
We’ve added new filters and columns so you can create reports tailored to your needs giving you actionable insights about your business, enhancing decision-making and operational efficiency. Learn more.
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Owners - New features
- [BETA] Assign properties in bulk: You can now filter properties by various criteria when assigning properties to owners, making it easier to assign properties in bulk. Learn more.
- Owners portal help center: Give your owners access to articles tailored to the features and options available to them. Learn more.
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Accounting - New features
- NOTE: Accounting is a premium feature
- Record partial payment: When creating a payout to record a payment made outside of Guesty, you now have the option to edit the transaction amount to record a partial payment. Learn more.
- Block owner transactions: If you want to stop the trust account from going into overdraft, you have the option to block owner transactions. Learn more.
- [BETA] Expense and owner charge markup: If you want to add a markup on an expense or owner charge in Guesty, the split between the PMC and vendor can now be based on a flat amount in addition to a percentage. Learn more.
- [BETA] New owner statement template: You can now choose a more customizable owner statement template, with items organized per reservation, with an option to display additional income and expenses as separate line items. Learn more.
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Account settings - Multiple brands
- If you are managing multiple business entities, you can utilize brands to share specific business information with your guests and owners. Learn more.
- When brands are assigned to properties, the "Managing company" will be visible to owners in the Owners Portal. Learn more.
- ReplyAI - New activation flow
You can now activate the ReplyAI regardless of whether the last message was sent from the guest. The ReplyAI button is always available in the message toolbar for easy access. Learn more.
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Vrbo - New features
- Previously taxes synced with VRBO were applied to all fees. Now, you can define taxes that apply to certain fees and/or accommodation fare to sync more precisely with Vrbo. Learn more.
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Previously, communication with Vrbo guests has been managed exclusively using proxy emails. The new Vrbo messaging API provides a smooth and reliable communication method between you and your Vrbo guests via the Guesty Inbox.
- Booking.com - Quick connect and disconnect
If you need to connect or disconnect Guesty as your Booking.com connectivity provider for a specific listing, you can now request the connection/disconnection of Guesty as your Booking.com connectivity provider directly from Guesty, for any property that's being linked. Learn more.
- Financials - New additional fee types
We have added 30 more additional fee types with general names, for you to use and define as needed for your direct booking website and manual reservations. Examples of new fee types include "VIP services", "activities", and "reservation fee". Learn more.
- Guest Payments - Guest invoice branding
With the ability to assign listings to different brands, the shared guest invoice will display the correct brand details. Learn more.
- Distribution - Enhanced channel details
The Distribution page will now provide details to help you make an informed decision on connecting a new distribution channel. Each channel's information page provides geography, currency, billing, sync details, migration information, and more. Learn more.
- [BETA] Listings - Assign photos to room
You can now assign specific photos to rooms within the listing, giving the guests a clearer understanding of their stay and setting accurate expectations. Learn more.
- Accounting - Business model table enhancement
You now have more flexibility managing business models by applying filters and additional columns like the relevant listings and owners, and the ability to exclude unused business models from the list. Learn more. NOTE: Accounting is a premium feature
- Advanced Analytics - Data sync
The data sync for Advanced Analytics has been increased to four times a day. Learn more. NOTE: Advanced Analytics is a premium feature
- Financials - Taxes synced to Airbnb
A new tax experience integrates with Airbnb location-based tax collection, explaining in Guesty whether you are eligible to sync taxes, replacing the need to set up custom taxes in Airbnb. Learn more.
- Booking.com - Reservation details
For "Payments by Booking.com" reservations, you can find details from Booking.com about the specific guest charges, allowing for better transparency into hidden fees, and a more streamlined overview of each reservation. Learn more.
- Guesty PriceOptimizer - Pricing forecast enhancement
The pricing forecast graph has been updated to include additional data, displaying recommended pricing (what was suggested before you've made any manual adjustments), and a comparison mode which include the values for trends on a daily level (market pricing, original pricing, etc.). Learn more.
- [BETA] Reservations - Manual reservation creation flow
You can now add additional one-time fees when creating manual reservations via the multi-calendar or during the quote creation flow, instead of having to add after the reservation has already been created. Learn more.
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Financials - Recorded payments
- You can now to record payments with future dates that will change status automatically from "scheduled" to "approved".
- You have the flexibility to edit a recorded payment and edit a recorded payment refund.
- A new recorded payments report aggregates all recorded payments in one place. The report can be filtered and customized by different parameters like payment status, period of dates, guest name, and more.
- Booking.com - Reservation relocation
The process to relocate a reservation from one room to another in a Booking.com property has been updated and improved, with the new room reflected in the reservation in Guesty. Learn more.
- [BETA] Users - automatic property assignment
Create rules to automate the process of property assignment according to characteristics, in addition to assigning users one-by-one to new properties. Learn more.
- Owners portal - reset owner password
You can now send “reset password” emails directly from the owner's profile within Guesty, eliminating the need to send a ticket to Support to reset an owner's password.
- [BETA] Accounting - record partial payment
When creating a payout to record a payment made outside of Guesty, you now have the option to edit the transaction amount to record a partial payment. Learn more.
- Airbnb - reservation alteration
You now have the ability to make changes to an Airbnb reservation directly in Guesty, including approving or declining a guest's alteration request, and creating an alteration request to send to the guest and Airbnb. Learn more.
- Multi-calendar - enhanced view
We've updated the multi-calendar display to show both nightly rates and minimum nights. Instead of having to toggle between the two, the default displays both and you have the option to only see either nightly rates or minimum nights. Learn more.
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Guesty PriceOptimizer - new features
- Manual adjustments created through the multi-calendar will be now be synced with GPO and reflected in the PriceOptimizer interface as manual adjustments. Learn more.
- You will now have better control over the seasonality impact by defining the seasonality impact not just for specific months but also for a date range. Learn more.
- [BETA] ReplyAI - Available on the mobile app
Following the successful launch on desktop, ReplyAI has been adapted for mobile use, enabling smarter, context-sensitive replies that save time and enhance communication with guests on-the-go. Learn more.
- Advanced website - AI assistant
AI Advanced Website capabilities will help decrease the time to publish your websites and increase their discoverability by leveraging Open AI to help you generate content quickly and work more efficiently. Learn more.
- [BETA] Accounting - Business model enhancement
Accounting users will now have more flexibility managing business models by applying filters and additional columns such as relevant listings, owners, and owner contact details, offering more detailed insights into each business model. Learn more. NOTE: Accounting is a premium feature
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Guesty Locks Manager - New features
- Remote unlock
Effortlessly unlock and relock any supported door remotely with just a click in the Guesty Locks Manager interface. Learn more.
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- Common door locks
With Guesty Locks Manager, you can designate a lock as a common door lock - for example, lobby, rooftop, pool, storage room, etc. - and enable guests to use their private lock code for all facilities. Learn more.
- Dashboard - Operations widget
With the Operations Widget integrated into the Inbox, reservation page, and tasks reports, you will be able to quickly view all tasks related to the reservation and their statuses.
- Tasks - Task Types
Tasks Types will allow you to categorize tasks based on their nature (cleaning, inspection, maintenance, etc.) enabling you to create more detailed reports and tailor your task organization to suit your specific needs.
- Guesty Screen & Protect - new markets
Now available in Spain and New Zealand, Guesty's Screen & Protect will screen your guests and assess the risk of them causing damages, providing compensation in case of actual damage caused by covered guests. Learn more.
- Revenue Management - Lock calendar pricing
Reservation date or guest changes can now use the rates of the nights that were already booked at the time of creation, and not be recalculated based on new calendar dates. Learn more.
- [BETA] Airbnb - Change reservation in Guesty
You will now be able to approve or decline a guest's alteration request directly in Guesty, in addition to creating an alteration request and sending it to the guest and Airbnb for approval. Learn more.
- Owners Portal - API
Uploading pdf documents to the owner profile via API and making them available in the owner portal is now available. Learn more.
- Guesty Booking Engine
A new and improved flow makes it easier than ever to set up and customize your Guesty Booking Engine, allowing your guests to browse your available listings and book their reservations directly through Guesty. Learn more.
- Guesty PriceOptimizer - New markets
PriceOptimizer is now available for listings in Greece and in Switzerland. See all eligible markets.
- Vrbo - Automatic reservation cancellation
Previously, a reservation would have to be manually canceled in Guesty based on the guest's request. Now, guests will be able to cancel a reservation themselves in Vrbo, with no additional action required on your part. Learn more.
- [BETA] Dashboard - Operations widget
With the Operations Widget integrated into the Inbox, reservation page, and tasks reports, you will be able to quickly view all tasks related to the reservation and their statuses.
- [BETA] Tasks - Task types
Tasks Types will allow you to categorize tasks based on their nature (cleaning, inspection, maintenance, etc.) enabling you to create more detailed reports and tailor your task organization to suit your specific needs.
- [BETA] Revenue Management - Lock calendar pricing
Reservation date or guest changes will now use the rates of the nights that were already booked at the time of creation, and will not be recalculated based on new calendar dates.
- [BETA] Vrbo - Taxes sync
Currently taxes synced with VRBO were applied to all fees Now, you will be able to define taxes that apply to certain fees and/or accommodation fare to sync more precisely with Vrbo. Learn more.
- Accounting - Deposit report
Our new "Deposit" accounting report streamlines the process of tracking advanced deposits, providing users and auditors clear insights into the ownership of funds in the advanced deposit account at any point in time. Learn more. NOTE: Accounting is a premium feature
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Property settings - Updates
- Annual nights limit: Night limits can now be found in “availability settings” under the “calendar” tab for centralized control (previously found in the "property" tab). Easily set minimum and maximum nights per reservation, and manage total booked nights per year for compliance, all in one place. Learn more.
- [BETA] You now have the option to create Marketing descriptions for your listings in multiple languages, streamlining the process when connecting to Vrbo in non-English speaking countries. Learn more.
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Reservations - New features
- Mailchimp integration: Mailchimp users are now able to export contacts data from Guesty to Mailchimp to create targeted and personalized campaigns. You have the option to export one view at a time, or set up a repeating export that will update Mailchimp every week with your Guesty contacts data. Learn more.
- "Stay" status: Easily track and manage guest check-in and check-out statuses in real-time using Guesty’s reservation system, ensuring smooth operations and improved guest experiences. This information can be monitored in your reservations reports, and is trackable via the reservation’s log. Learn more.
- Multi-unit random assignment: In addition to automatically assigning sub-units based on sequential order, you can now choose to randomly assigns multi-unit reservations to an available sub-unit, allowing for an impartial and a more fair assignment of the sub-units. Learn more.
- Tasks - Update cleaning status
You can now update a listing's cleaning status manually in the multi-calendar, streamlining the process of having to go to the property page. Learn more.
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Owners Portal - New features
- Revenue data: The owner's revenue can now be displayed in the Owners Portal by selecting the "Recognized Revenue" page — either by the check-in date, the check-out date, or calendar dates. Learn more.
- [NEW] You can easily upload documents in Guesty for each individual owner to view and download via the Owners Portal. Learn more.
- Promotions - Improved process
The process to assign a promotion to a listing has been updated and improved, including the ability to easily view assigned and unassigned listings; select and assign listings in bulk; filter promotions assigned to a specific listing, and more. Learn more.
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Guesty PriceOptimizer - New markets and features
- PriceOptimizer is now available for listings in United Arab Emirates and in Israel. See all eligible markets.
- Competitor benchmarking allows you to gain a better understanding of your listings' performance in comparison to direct competition. Learn more.
- Restrict the check-in/out for specific days. For example, not allowing check-in on weekends. Set restrictions for specific days in general or for specific time periods.
- Property - New settings page
Our updated property settings page allows you to activate, deactivate, delete, and duplicate listings effortlessly, plus personalize with nicknames and tags for easy sorting. In addition to duplicating a listing, you now have the ability to import selected settings (like tasks, tags or automations) from existing listings. Learn more.
- [BETA] Vrbo - Automatic guest cancellations
Guests can now cancel a reservation themselves in Vrbo, with no additional action required on your part. This replaces the current process of receiving a guest cancellation request and having to cancel the reservation manually in Guesty. Learn more.
- Accounting - Journal report
To facilitate North Carolina compliance, we've added a new Pre-Configured Accounting Report that captures all transactions (deposits and disbursements) within the cash ledger to track the money entering and leaving the trust account. Learn more.
- Reservations - Guest language
The guest's preferred language is now imported automatically for new reservations made through the connected booking channels Airbnb, Vrbo, and Booking.com. Learn more.
- Rate strategy - Fixed price adjustment
In addition to setting up a percentage adjustment, rate strategy now offers the option to create a fixed monetary amount to increase or decrease the listing base price. Learn more.
- New booking channel - Holidu
Publish your Guesty listings to Holidu, a booking platform with with millions of accommodations in Europe's most popular vacation regions. Learn more.
- Rate plans - Updated
- [BETA] Property - New settings page
Our updated property settings page allows you to activate, deactivate, delete, and duplicate listings effortlessly, plus personalize with nicknames and tags for easy sorting.
- Financials - Custom tax names
Custom tax names allow you to create taxes that are specific to your city/county/area. It also provides the option to define a tax internally in Guesty so the naming convention matches the one used by an OTA.
- Group reservations
Our new group booking process allows you to easily organize and manage accommodations and payments for multiple people or rooms under a single reservation entity. Learn more.
- Owners portal - Owner email update
Previously, there was a restriction in the Owners Portal that prevented you from using the same owner email address that already existed in a different Guesty account. Now, the only restriction is from using the same email address that already exists in your own account to try to create an additional owner profile. Learn more.
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Financials - New features
- [BETA] Deducting fees as part of the accommodation fare enables you to seamlessly include additional fees in your accommodation fare amount without reflecting them in the OTA rate offers. This allows fees to be accurately represented in internal reports, accounting, and owner statements. Learn more.
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[BETA] Recorded payments:
- You can now to record payments with future dates that will change status automatically from "scheduled" to "approved".
- You have the flexibility to edit a recorded payment and edit a recorded payment refund.
- A new recorded payments report aggregates all recorded payments in one place. The report can be filtered and customized by different parameters like payment status, period of dates, guest name, and more.
- [BETA] GuestyPay - Merchant statements
GuestyPay users now have the ability to obtain monthly statements to track financial transactions, income, and expenses related to your GuestyPay account. Learn more.
- Guesty Screen & Protect - new add-on feature
For users with properties in the UK, Canada, and Australia, Guesty's Screen & Protect will screen your guests and assess the risk of them causing damages, providing compensation in case of actual damage caused by covered guests. Learn more.
- Assigning coupons to listings
Get more bookings by assigning coupons to listings that need an occupancy boost. Create new coupons, edit existing ones, and assign them to listings you want to promote. Learn more.
- ReplyAI - New Inbox feature
Guesty’s ReplyAI is an innovative tool integrated into your Guesty Inbox, offering AI-generated responses for over 98% of your incoming messages. These responses are customized to match your tone of voice, ensuring a consistent and personalized communication experience for your guests. Learn more.
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Accounting - New features
- [NEW] The new PMC commission adjustment feature offers the flexibility to modify the distribution of funds with owners for each reservation individually. Learn more.
- Reverse journal entries indication: To increase accuracy and flexibility, we’ve added new filters & columns to the posting journal report to track which entries have been reversed and when.
- [BETA] Group transactions and bank reconciliation allows payments and refunds to be grouped together in Guesty in the same configuration as in your bank statements, making bank reconciliations easier and more accurate, and facilitating North Carolina trust accounting compliance.
- NOTE: Accounting is a premium feature
- [BETA] Rate plans - Updated
Rate plans allow you to offer your guests different pricing options for the same listing, with meal plans in addition to cancellation policies. Our revamped rate plans management area and creation flow allows you to assign rate plans directly to listings and conveniently manage all plans in one place. Learn more about managing rate plans.
- Reservations - Enhanced activity history logs
The reservations activity history logs have been updated with additional fields, providing in-depth reservation activity tracking, streamlining operations, and enhancing accountability in reservation management.
- Multi-calendar
Effortlessly engage with your guests in context by accessing the Unified Inbox directly from the Multi-Calendar. Learn more.
- Guesty PriceOptimizer
Take the guesswork out of pricing with a fully embedded revenue management tool that pushes optimized pricing to all your channels so you can maximize revenue, save time, and grow your business.
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- PriceOptimizer is now available for listings in France. See all eligible markets
- [NEW] Local events: Better control and tailor your pricing strategy to the needs of your specific local market. Learn more.
- [NEW] Bulk capabilities: In addition to adjusting pricing on a per listing basis, you are now able to seamlessly and efficiently apply updates in bulk across listings for key functionalities. Learn more.
- [BETA] Assigning coupons to listings
Get more bookings by assigning coupons to listings that need an occupancy boost. Create new coupons, edit existing ones, and assign them to listings you want to promote.
- [BETA] Smart calendar rules update
Experience a fresh and intuitive user interface that simplifies the setup process, making it more straightforward and user-friendly. You can now create rules not just for reservations but also for manual blocks, providing you with greater flexibility and control over your calendar. Learn more.
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Owners portal - additional features
- Analytics page update: Owners will now benefit from a more modern look and feel for the analytics page in the owner portal. Updates include displaying decimal values in the revenue metrics and hiding the owner revenue breakdown if the cancelled amount is 0. Learn more
- On the owner's page in Guesty, you can now see at a glance if owners have or have not registered for the owner's portal. The new "Owner registered" column allows you to filter owners by status, and is included as data in a CSV download. Learn more.
- Unified Inbox - new channel filter
Use new channel filter in the Unified Inbox to quickly find guests you know booked through a specific channel, to prioritize inquiries from one channel, or to divide the work by channel among your team. Learn more.
- [BETA] Listing amenities page redesign
Updates to the listing amenities page include: clear channel sync indications, groupings of amenities by category, search and filter capabilities, and best practices. Learn more.
- Reservations - Pet information
We've added new indicators throughout Guesty so you can easily see when reservations include pets. Existing pet data is now visible in the calendar, the inbox, on the reservations page and in reservations reports. You can also edit pet information for Vrbo and manual reservations.
- [BETA] Booking website - Cancellation policy content enhancements
Our redesigned cancellation policies and rate plans (including meals) content on the Booking Engine's property and checkout pages ensures a clearer, more intuitive presentation for guests, improving their booking experience through the website.
- Reservations - Tasks display
Canceled tasks have been removed from the Operations widget, keeping the information clean and relevant for your staff to get a quick update on the property tasks related to the reservation times. Learn more.
- [BETA] Guest folio - Item breakdown
Markups, extra person fee, weekly and monthly discounts are presented in the guest folio as a separate line item broken out of the accommodation fare, depending on the reservation source. This is only visible in the internal guest folio for your information, it is not shown in the invoice sent to guests. Learn more.
- New guest app check-in form
Create your own guest app to collect valuable information from your guests by sending them a check-in form before their arrival. This form also allows guests to upload identification documents, such as passports and driver's licenses, and you can share your terms and conditions with them. Learn more.
- Guesty Locks Manager - Stay status automation
With this new feature, the reservation's stay status will automatically change upon the guest's first use of their access code, allowing you to manage room operations without interrupting the guests' stay. Learn more.
- Message automations - Enhanced experience
We’ve designed a more user-friendly experience for creating automated messages, making it easier to use Guesty’s automations, including the ability to create different automated messages for each property.
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Guesty PriceOptimizer - New features
- PriceOptimizer is now available for listings in Austria and in Italy. See all eligible markets.
- Gain better control over your day-of-week pricing by defining the day-of-week impact not only for specific days but also for a date range. Learn more.
- Adjust pricing for gaps between reservations to help fill up leftover gaps between reservations, maximizing occupancy. Learn more.
- [BETA] Booking Engine - Enhanced filtering and sorting options
Enable listing tags under a new "categories" filter, along with a "sort by" option that lets guests sort properties by price, occupancy, property size, and number of bedrooms. These new customization features help to better meet your guests’ needs and drive more bookings. Learn more.
- Dashboard bookmarks
Use the Guesty bookmarks to easily save a page you frequently use in the Guesty dashboard. Then, you can quickly return to it. The bookmarks icon is located in the top navigation bar, next to the search box. Learn more.
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Calendar - New features
- Custom booking window: The booking window allows you to control how far in advance a guest can book a reservation. In addition to fixed time frames, you can set a custom booking window per listing. Learn more.
- Activity log: The new calendar activity log provides detailed logs for changes made to calendar blocks, showing who created, updated, or removed blocks and when these actions occurred. This feature enhances transparency and user control. Learn more.
- [BETA] Automated messaging - Automations per property
We’ve designed a more user-friendly experience for creating automated messages, making it easier to use Guesty’s automations, including the ability to create different automated messages for each property.
- Guesty PriceOptimizer - New markets
PriceOptimizer is now available for listings in Brazil and in Puerto Rico. See all eligible markets.
- [BETA] Display language
You can now set a language preference for the Guesty Lite dashboard under your user profile. The following languages are available: English, French, Italian, Spanish, Portuguese Brazil.
- [BETA] Financials - Taxes
Previously when you set up taxes in Guesty you could only use a tax type one time: If you already used tax type "city tax", you could not create another instance of "city tax". Now, you can crate multiple instances of the same tax type. Learn more.
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Guesty Homepage - Feature enhancement
- Check-in/out data: Daily check-ins and check-outs displayed on the homepage dashboard now include an indication for the number of early check-ins and late check-outs. Learn more.
- Payment: For the reservations checking in or out that are displayed, we will indicate if it is not yet fully paid, providing visibility for any urgent payment collections needed. Learn more.
- Booking.com
If you disconnect a listing between Guesty and Booking.com, you can now easily reconnect it via the Booking.com integration dashboard in Guesty. Learn more.
- Signing in to Guesty with Google login
Using your Google account to sign in to Guesty simplifies the login process, eliminating the need to remember your username and password, while maintaining security. Learn more.
- [BETA] Dashboard bookmarks
Use the Guesty bookmarks to easily save a page you frequently use in the Guesty dashboard. Then, you can quickly return to it. The bookmarks icon is located in the top navigation bar, next to the search box. Learn more.
- [BETA] Calendar activity log
The new calendar activity log provides detailed logs for changes made to calendar blocks, showing who created, updated, or removed blocks and when these actions occurred. This feature enhances transparency and user control. Learn more.
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[BETA] Guest folio - Enhancements
- A line item in the guest folio can be adjusted by a %, in addition to a flat amount.
- When adjusting a line item the current amount with a live calculation is displayed.
- After a line item has been adjusted, the history of the adjustment (which user made the change and when) is displayed. Learn more.
- Reservations - Manual reservation creation flow
You can now add additional one-time fees when creating manual reservations via the multi-calendar or during the quote creation flow, instead of having to add after the reservation has already been created. Learn more.
- Smart calendar rules update
Experience a fresh and intuitive user interface that simplifies the setup process, making it more straightforward and user-friendly. You can now create rules not just for reservations but also for manual blocks, providing you with greater flexibility and control over your calendar. Learn more.
- Booking.com - Canceling a reservation
Even if Guesty is no longer the connectivity provider in Booking.com, you are able to cancel a reservation in Guesty and it will sync with Booking.com. You no longer need to contact us to cancel the reservation.
- ReplyAI - New activation flow
You can now activate the ReplyAI regardless of whether the last message was sent from the guest. The ReplyAI button is always available in the message toolbar for easy access. Learn more
- Vrbo - New communication method
Previously, communication with Vrbo guests has been managed exclusively using proxy emails. The new Vrbo messaging API provides a smooth and reliable communication method between you and your Vrbo guests via the Guesty Inbox.
- [BETA] Subscription self service
If your Guesty Lite subscription lapses, you can now resubscribe automatically without having to contact us or wait to have access to your account.
- [BETA] Listings - Assign photos to rooms
You can now assign specific photos to rooms within the listing, giving the guests a clearer understanding of their stay and setting accurate expectations. Learn more.
- Booking.com - Reservation details
For "Payments by Booking.com" reservations, you can find details from Booking.com about the specific guest charges, allowing for better transparency into hidden fees, and a more streamlined overview of each reservation. Learn more.
- Guesty PriceOptimizer - Pricing forecast
The pricing forecast graph has been updated to include additional data, displaying recommended pricing (what was suggested before you've made any manual adjustments), and a comparison mode which include the values for trends on a daily level (market pricing, original pricing, etc.). Learn more.
- [BETA] Reservations - Manual reservation flow
You can now add additional one-time fees when creating manual reservations via the multi-calendar, instead of having to add after the reservation has already been created. Learn more.
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Financials - Recorded payments
- You can now to record payments with future dates that will change status automatically from "scheduled" to "approved".
- You have the flexibility to edit a recorded payment and edit a recorded payment refund.
- A new recorded payments report aggregates all recorded payments in one place. The report can be filtered and customized by different parameters like payment status, period of dates, guest name, and more.
- Booking.com - reservation relocation
The process to relocate a reservation from one room to another in a Booking.com property has been updated and improved, with the new room reflected in the reservation in Guesty. Learn more.
- Multi-calendar - enhanced view
We've updated the multi-calendar display to show both nightly rates and minimum nights. Instead of having to toggle between the two, the default displays both and you have the option to only see either nightly rates or minimum nights. Learn more.
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Guesty PriceOptimizer - new features
- Manual adjustments created through the multi-calendar will be now be synced with GPO and reflected in the PriceOptimizer interface as manual adjustments. Learn more.
- You will now have better control over the seasonality impact by defining the seasonality impact not just for specific months but also for a date range. Learn more.
- [BETA] ReplyAI - Available on the mobile app
Following the successful launch on desktop, ReplyAI has been adapted for mobile use, enabling smarter, context-sensitive replies that save time and enhance communication with guests on-the-go. Learn more.
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Guesty Locks Manager - New features
- Remote unlock
Effortlessly unlock and relock any supported door remotely with just a click in the Guesty Locks Manager interface. Learn more.
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- Common door locks
With Guesty Locks Manager, you can designate a lock as a common door lock - for example, lobby, rooftop, pool, storage room, etc. - and enable guests to use their private lock code for all facilities. Learn more.
- Dashboard - Operations widget
With the Operations Widget integrated into the Inbox, reservation page, and tasks reports, you will be able to quickly view all tasks related to the reservation and their statuses.
- Tasks - Task Types
Tasks Types will allow you to categorize tasks based on their nature (cleaning, inspection, maintenance, etc.) enabling you to create more detailed reports and tailor your task organization to suit your specific needs.
- Revenue Management - Lock calendar pricing
Reservation date or guest changes can now use the rates of the nights that were already booked at the time of creation, and not be recalculated based on new calendar dates. Learn more.
- Guesty Booking Website
A new and improved flow makes it easier than ever to set up and customize your Guesty booking website, allowing your guests to browse your available listings and book their reservations directly through Guesty. Learn more.
- Guesty PriceOptimizer
PriceOptimizer is now available for listings in Greece and in Switzerland. See all eligible markets.
- [BETA] Dashboard - Operations widget
With the Operations Widget integrated into the Inbox, reservation page, and tasks reports, you will be able to quickly view all tasks related to the reservation and their statuses.
- [BETA] Tasks - Task types
Tasks Types will allow you to categorize tasks based on their nature (cleaning, inspection, maintenance, etc.) enabling you to create more detailed reports and tailor your task organization to suit your specific needs.
- [BETA] Revenue Management - Lock calendar pricing
Reservation date or guest changes will now use the rates of the nights that were already booked at the time of creation, and will not be recalculated based on new calendar dates.
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Guesty PriceOptimizer - New markets and features
- PriceOptimizer is now available for listings in United Arab Emirates and in Israel. See all eligible markets.
- Competitor benchmarking allows you to gain a better understanding of your listings' performance in comparison to direct competition. Learn more.
- Restrict the check-in/out for specific days. For example, not allowing check-in on weekends. Set restrictions for specific days in general or for specific time periods.
- Tasks - Update cleaning status
You can now update a listing's cleaning status manually in the multi-calendar, streamlining the process of having to go to the property page. Learn more.
- Reservations - New "stay' status
- [BETA] Financials - Recorded payments
You now have the flexibility to record payments with future dates that will change status automatically from "scheduled" to "approved", in addition to editing a recorded payment and editing a recorded payment refund.
- Vrbo - Updated connection
With a new streamlined Vrbo integration, you can connect listings in just a few minutes and start receiving reservations. Learn more.
- ReplyAI - New Inbox feature
Guesty’s ReplyAI is an innovative tool integrated into your Guesty Inbox, offering AI-generated responses for over 98% of your incoming messages. These responses are customized to match your tone of voice, ensuring a consistent and personalized communication experience for your guests. Learn more.
- Reservations - Enhanced logs
The reservation logging system has been updated with additional log fields, providing in-depth reservation activity tracking, streamlining operations, and enhancing accountability in reservation management.
- Guesty PriceOptimizer - New add-on feature
Take the guesswork out of pricing with a fully embedded revenue management tool that pushes optimized pricing to all your channels so you can maximize revenue, save time, and grow your business.
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- [NEW] Local events: Better control and tailor your pricing strategy to the needs of your specific local market. Learn more.
- [NEW] Bulk capabilities: In addition to adjusting pricing on a per listing basis, you are now able to seamlessly and efficiently apply updates in bulk across listings for key functionalities. Learn more.
- [BETA] Smart calendar rules update
Experience a fresh and intuitive user interface that simplifies the setup process, making it more straightforward and user-friendly. You can now create rules not just for reservations but also for manual blocks, providing you with greater flexibility and control over your calendar. Learn more.
- Unified Inbox - new channel filter
Use new channel filter in the Unified Inbox to quickly find guests you know booked through a specific channel, to prioritize inquiries from one channel, or to divide the work by channel among your team. Learn more.