The information in this article is relevant only for Guesty Lite users who started connecting Vrbo before 19 Feb 2024 and for Pro users.
Once taxes are set up in Guesty on your account (Pro users only) or an individual listing, they are synced to Vrbo. The following information should be noted when setting up your taxes.
Tax types synced with Vrbo:
- Any configuration for flat taxes
- Only "Per night" and "Per stay" for percentage taxes
Tax conditions do not apply to reservations made through booking channels, and “Length of stay” conditions are not supported for Vrbo. If a reservation came from Vrbo with a “Length of stay” condition of 29 or more nights, taxes will still apply to the reservation.
Vrbo collects and remits taxes in the United States (in all states). However, Vrbo users who are integrated with third-party software such as Guesty are the merchant of record, and as such, they collect the payments. Vrbo will only collect the service fee in these cases.
The tax type you create in Guesty will be passed through to Vrbo. For example: If you create tax type "city tax" in Guesty, "city tax" will be passed to Vrbo, no "mapping" required. However, in Vrbo the guest will only see "taxes", not a breakdown of specific tax types.
When a reservation is made, the guest folio breakdown in Guesty will reflect the specific taxes.