Effortlessly unlock any supported door with just a click in the Guesty Locks Manager interface. The new button "Unlock Door" can be reached by accessing the guest code in a reservation or on the lock info page. Follow the steps below.

Remotely unlock and relock a door

From within a reservation

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. Access the relevant reservation with the door to unlock via Reservations, the Inbox, or Calendar.
  3. In the Widget sidebar on the far right, click the Smart Locks icon
  4. Under "Locks", click the Unlock button. Allow several seconds for the process to complete.
  5. When ready to lock the door again, click the button that now says Lock.

From within a lock

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Field operations and select Locks manager.
  4. In the Locks page on the “Linked” tab, click on the relevant lock.
  5. At the top right, click the Unlock button. Allow several seconds for the process to complete.
  6. When ready to lock the door again, click the button that now says Lock.

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