Blocking connected listings automatically with Smart Calendar Rules

Important:

In the near future, the Smart Calendar rules feature will be phased out. Pilot: Configure a property as a combo property or assign variants to keep listings and availability connected.

Connect multiple listings using Smart Calendar Rules so that when a guest books one property, connected listings are automatically blocked for the same dates. This is useful when the properties share a utility, such as a balcony or a common area, to ensure that both listings can't be booked by different guests for the same time.

Additionally, using Smart Calendar Rules to block connected listings prevents double bookings and ensures accurate availability across properties.

There are two rule types:

One-way rule: Blocks Listing B when you book or block Listing A, but not the other way around.
Two-way rule: Blocks connected listings when any listing gets booked or blocked.

Rules behavior

By default, Smart Calendar Rules apply to reservations received after the rules are set and don't affect existing reservations, unless you choose to apply the rules retroactively.
When you deactivate or reactivate a rule, the change applies only to future reservations.
Canceling a reservation, removing a manual block, or moving a reservation to another listing removes the associated Smart Calendar blocks.
Smart Calendar Rules can be triggered by confirmed reservations, owner reservations, and manual blocks, including preparation time blocks.
Blocking the night before or ahead of a reservation creates a manual block in the calendar, but it doesn't trigger Smart Calendar Rules.
You can't reactivate a rule if the listing is deactivated or unlisted.

Create a rule

Follow the instructions below to create a Smart Calendar Rule.

Step by step:

Sign in to your Guesty account.
In the top navigation bar, click the mode selector and select Operations mode.
Click Properties.
Click the relevant property. For a multi-unit, select a sub-unit on the left. Smart Calendar Rules must be set up for each sub-unit individually. Learn more about accessing a sub-unit's settings.
In the left-side menu, click Calendar and select Smart Calendar Rules.
If this is the first rule you're creating, click Create a Smart Calendar Rule.
- To create a new rule, click New rule.
- Follow the instructions below to edit, activate, or delete a rule.
In the pop-up, choose the properties you want the rule to block.
Check the relevant boxes:
- Two-way rule: When any of the selected listings are blocked, automatically block the other listings.
- Include manual blocks: Apply the rule when the listing has a manual block, not only when there is a reservation.
Click Add rule.
Choose whether to apply the rule retroactively, meaning that existing reservations and manual blocks will block the connected listings.
Click Save. New rules are activated by default.

Edit, activate, deactivate, and delete a rule

Follow the instructions below to edit, activate, deactivate, and delete an existing rule.

Step by step:

At the top right of the Smart Calendar Rules page of the relevant property, click Edit.
- To edit a rule, check or uncheck the relevant box(es). Checkboxes are only enabled for active Smart Calendar Rules.
- To activate a rule, toggle on Inactive for the relevant rule. Select whether to apply the rule retroactively and click Save.
- To deactivate a rule, toggle off Active for the relevant rule and click Deactivate rule in the pop-up.
- To activate all rules in bulk, under "Smart Calendar Rules", toggle on Inactive all rules.
- To deactivate all rules in bulk, under "Smart Calendar Rules", toggle off Activate all rules and click Deactivate all rules in the pop-up.
- To delete a rule, click and click Delete rule in the pop-up.
Click Save to implement changes.

Important:

Deactivating a rule doesn't remove existing Smart Calendar rule blocks. Click the associated block in the Multi-Calendar. In the top-right corner, click Remove smart rule.

Edit Smart Calendar Rules inherited from another property

To edit Smart Calendar Rules inherited from another property, click Manage affecting rule for the relevant property under the "Rules enforced on..." section. You will be redirected to the relevant Smart Calendar Rules to make the necessary changes.