The information in this article is relevant only for Pro users at this time.

Promotions are discounts you can offer your guests to boost advanced bookings (with the "Early-bird" promotion) or to encourage them to book longer stays (with the "Length-of-stay" promotion).

Promotions sync with the following booking channels (as presented in your dashboard):

  • Airbnb
  • Booking.com
  • Expedia
  • Direct bookings (manual reservations and reservations made through the booking engine or booking engine API)

Important:

Promotions are applied on top of weekly/monthly discounts. You can learn more about applying promotions on top of other promotions here.  

Follow the instructions below based on your current needs.

Create a promotion

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Growth mode.
  3. Click Revenue management and select Promotions.
  4. In the top-right corner, click New promotion.
  5. Complete the Select channel & promotion step and click Next in the top-right corner:
    1. Choose which booking channel you want the promotion to appear on.
    2. Choose the promotion you want to use. 
  6. Fill in the information in the Promotion settings step and click Next in the top-right corner:
    1. Enter a name that will be used to identify the promotion in Guesty.
    2. Set the discount amount you want to offer.
    3. Set limitations (may not appear - depends on the promotion):
      Available limitations
      • How long do guests need to stay to use this promotion? Choose the minimum number of nights a guest must book to be able to use the promotion.
      • How long before check-in can guests book using this promotion? Choose for how many days before check-in the promotion cannot be used.
      • When can guests stay using this promotion? Choose when the guest is allowed to stay at the property with this promotion (the entire stay must be in the range, from check-in to check-out).
      • When can guests book using this promotion? Choose when the promotion is visible on booking channels.
      • Who will be able to see this promotion? Choose if the promotion is visible to everyone or just newsletter subscribers.
  7. Decide which listings the promotion should apply to in the Select listings step and click Done in the top-right corner when finished:
    • If you want the promotion to be active on all listings connected to the channel you selected for this promotion, click All listings.
    • If you want the promotion to be active on specific listings, click Select listings and choose the relevant listings (you can search by nickname or address, for example).
  8. In the top-right corner, click Create promotion.
The status of the promotion will be "Active".

Edit a promotion

Note:

Step 1, "Select channel & promotion", cannot be edited. If the information is incorrect, you can deactivate the promotion and create a new one instead.

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Growth mode.
  3. Click Revenue management and select Promotions.
  4. Find the promotion you want to edit and click at the right end of the row (the filters above the table can help you search).
  5. Edit the information in the Promotion settings step and click Save & assign  in the top-right corner:
    1. Enter a name that will be used to identify the promotion in Guesty.
    2. Set the discount amount you want to offer.
    3. Set limitations (may not appear - depends on the promotion):
      Available limitations
      • How long do guests need to stay to use this promotion? Choose the minimum number of nights a guest must book to be able to use the promotion.
      • How long before check-in can guests book using this promotion? Choose for how many days before check-in the promotion cannot be used.
      • When can guests stay using this promotion? Choose when the guest is allowed to stay at the property with this promotion (the entire stay must be in the range, from check-in to check-out).
      • When can guests book using this promotion? Choose when the promotion is visible on booking channels.
      • Who will be able to see this promotion? Choose if the promotion is visible to everyone or just newsletter subscribers.
  6. Decide which listings the promotion should apply to in the Select listings step and click Save changes in the top-right corner when done:
    • If you want the promotion to be active on all listings connected to the channel you selected for this promotion, click All listings.
    • If you want the promotion to be active on specific listings, click Select listings and choose the relevant listings (you can search by nickname or address, for example).

Deactivate a promotion

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Growth mode.
  3. Click Revenue management and select Promotions.
  4. Find the promotion you want to deactivate and click at the right end of the row (the filters above the table can help you search).
  5. Click Deactivate.
  6. In the pop-up, click Deactivate.

The status of the promotion will be "Not active".

Activate a promotion

You can activate a promotion that was deactivated in the past.

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Growth mode.
  3. Click Revenue management and select Promotions.
  4. Find the promotion you want to reactivate and click at the right end of the row (the filters above the table can help you search).
  5. Click Activate.
  6. In the pop-up, click Reactivate.

The status of the promotion will be "Active".

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