You can create a single manual reservation at any time, using the Multi-Calendar, or the + button in the top navigation bar. You can also create a reservation via the availability search.
Once confirmed, the booked dates are blocked on all connected booking channels. You can create reservations with past, current, or future check-in or check-out dates. Reservations are limited to a maximum of 730 nights. Bookings longer than this cannot be processed.
Tip:
To send a confirmation to your guests, set up an message automation.
The reservation block only covers part of the check-in date and part of the check-out date, as the guest checks in on the arrival date and checks out on the departure date rather than occupying the property the entire day. Guesty includes both the check-in date and the check-out date as part of the reservation block. This means that if, for instance, April 16th is chosen as the "From" date and April 20th as the "To" date, the block covers part of April 16th and part of April 20th, with a total of four nights.
When creating a reservation, the default check-in and check-out times apply. To change these, first create the reservation, then edit it.
Tip:
Before reserving dates for a guest, you can send a quote.
Follow the instructions below to create a manual reservation for a single listing.
Creating a reservation via the top navigation bar
Step by step:
- Sign in to your Guesty account.
- Click + in the top right of the navigation bar.
- Select New reservation.
- In the pop-up, enter the reservation dates and select the property from the dropdown menu. Then, click Next.
- If the selected dates and property are available for booking, or if there is a flexible block, the dates are marked to the right of the property in the Multi-Calendar. Click New reservation or quote in the right side panel.
- If the button doesn't appear, the property is blocked for booking for the selected dates. Check why the property isn't available for booking, or click and drag the cursor across other dates you'd like to check. Alternatively, select a different property.
- If the guest had a previous reservation in Guesty, click Existing guest and select the guest from the dropdown menu. Otherwise, under "New guest", enter the guest's contact details.
- Click Source & status to enter the source of the reservation and update its status.
- Click Price to adjust the reservation's price components, including changing the accommodation fare, additional fees or taxes, or applying coupons.
- The accommodation fare takes into account pricing tool adjustments such as rate plans.
- If you have more than one rate plan set up for the listing, the rate plan will apply automatically. All active rate plans for the listing will be available to select, even if the availability settings don’t match.
- You can add an additional fee to the reservation. The fee must be created first.
- You can adjust the price of an existing tax or fee - either a basic fee such as an extra person fee or an additional fee such as a wifi fee.
- When editing additional fees, changes aren't applied to additional alterations you make to the reservation. For example, if you adjust the cleaning fee for a night, then add an extra night to the reservation, the added night will have the original cleaning fee.
- Click Extra information to fill in the values of the reservation's custom fields. Mandatory custom fields must be filled in to create a reservation.
- Once you've finished adding all the relevant details, click Book reservation.
Creating a reservation via the Multi-Calendar
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click
. - Locate the relevant property in the left sidebar. Then, click and drag the cursor across the dates you want to book in the respective row in the calendar.
- If needed, adjust the reservation's dates under "From" and "To".
- At the bottom of the sidebar to the right, click New reservation or quote.
- The button will appear if the property is available for the selected dates, or if there is a flexible block.
- If the button doesn't appear, the property is blocked for booking for the selected dates. Check why the property isn't available for booking, or click and drag the cursor across other dates you'd like to check. Alternatively, select a different property.
- Follow the steps above.
