Reservations

Importing & creating reservations

• Creating a manual reservation for a single listing
• Creating a group reservation for multiple listings
• Uploading reservations to Guesty
• Which reservations are synced to Guesty?
• Checking if a reservation was imported into Guesty

Managing reservations

• Adding notes to a reservation
• Managing reservation sources and platforms
• Changing or updating a reservation
• Canceling a reservation
• Tracking changes made to a reservation
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Reservations search and reports

• Best practices: Reservation report
• Setting up a reservations report
• Running reservations reports for financial data
• Locating unassigned reservations
• Locating a single or a group reservation
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Reservation payments

• Video: Setting Up Payment Automations | Guesty Pro

Quotes

• Sending a quote (offer) to a guest
• Setting up quote requirements

CRM lead management

• Mailchimp integration errors
• Exporting a contact report to Mailchimp
• Managing your CRM Opportunity Pipeline
• Creating a custom report for the CRM Opportunity Pipeline

Troubleshooting

• Troubleshooting: Common reservation upload issues
• Troubleshooting: A reservation's summary section is continuously loading
• Troubleshooting: Reservation didn't sync to Guesty
• Troubleshooting: Reservation is not assigned to a listing
• Troubleshooting: Reservation check-in and check-out times differ from the listing's default
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