Managing reservations

Articles

• Navigating the Reservation page
• Adding notes to a reservation
• Managing reservation sources and platforms
• Changing or updating a reservation
• Canceling a reservation
• Understanding auto-decline for Request to Book reservations
• Tracking changes made to a reservation
• Deleting a reservation

Check-in, check-out, and length of stay

• Changing the dates of a reservation
• Manually adding or removing blocks for reservations with early check-in or late check-out
• Managing a guest's ETA and ETD

Allocating reservations to listings

• Relocating guests mid-stay
• Moving a reservation to another listing
• Configuring auto assignment of multi-unit reservations to sub-units
• Ensuring consecutive availability for multi-unit reservations
• Manually assigning or unassigning a multi-unit reservation

Guests & pets

• Changing the number of guests in a reservation
• Changing the number of pets in a reservation
• Updating a guest’s details
• Updating a guest's stay status
• Can I set a default preferred language for my guests?
• See all 8 articles

Reservation status

• Reservation statuses: Overview
• Changing the status of a reservation