When a reservation is made for a multi-unit, you can assign it manually or automatically to an available sub-unit.
To maximize your occupancy, by default, reservations can be received for a multi-unit regardless of having a single sub-unit to host the entire guest stay. I.e., if the stay can be allotted between different sub-units, each vacant to host a segment of the reservation, the reservation can be booked.
In case there is no sub-unit vacant to host the entire stay, the reservation will be received but remain unassigned. You'll have to assign it manually. You may also need to rearrange the existing reservations within the sub-units to accommodate the new reservation.
Another option is to block the availability of the multi-unit in advance if there is not a specific sub-unit available for all the nights of the reservation.
Follow the instructions below to set a consecutive availability requirement for a multi-unit.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Operations mode.
- Click Properties.
- Click the relevant multi-unit listing.
- Click Details & layout.
- Click Multi-unit settings.
- Next to the “Sub-unit and reservation settings” field, click Edit.
- Under "Receiving new reservations method", select "Limit to match consecutive available nights for a sub-unit".
- Click Save.
