Manually assigning or un-assigning a sub-unit from a multi-unit reservation

When creating a new multi-unit listing, you’ll need to decide whether reservations are assigned to a sub-unit automatically, or manually. You can change these settings at any time.
If you choose to assign reservations to sub-units manually, learn below how to view unassigned reservations, and how to assign/unassign them to sub-units.

Viewing unassigned reservations in the Multi-Calendar

You can view and manage all of your multi-unit listings and reservations in one place using Guesty's Multi-Calendar. If any upcoming reservations are not yet assigned to sub-units, an indication like this will appear in the left sidebar of the Multi-Calendar, next to the name of the relevant property.
You can configure how much time before check-in this indication will be shown in the Multi-Calendar.

Viewing unassigned reservations via a reservations report

You can easily see an overview of all upcoming, unassigned reservations by creating our recommended report. Learn more.

Manually assigning a sub-unit to a reservation via the Multi Calendar

Tip:

  • You can make room for this reservation by relocating other reservations to different sub-units, if relevant. Learn more.
  • You can assign a reservation to a sub-unit that is unlisted. However, it is not possible to assign a reservation to a sub-unit that is not an active listing in Guesty.

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the Multi-calendar icon.
  3. On the left side, click next to the relevant multi-unit listing.
  4. In the right sidebar, select the relevant multi-unit listing.
  5. Hover over the relevant reservation, then click Click to assign reservation.
  6. Under "Assigned unit", select a sub-unit from the drop-down.
  7. Click Save.

You can also assign a sub-unit to a reservation via the reservation page.

Unassigning a sub-unit from a reservation

Unassigning a reservation from a sub-unit can be useful, for example, when relocating multiple reservations. Follow the instructions below.

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Reservations.
  4. Click the relevant reservation.
  5. In the "Summary" section, click the pencil icon.
  6. Under "Assigned Unit", click the x next to the currently assigned sub-unit.
  7. Click Change.

Now you can reassign the reservation to a different listing as needed.

Note:

You can change the reservation’s assigned sub-unit to another listing, or move it back to “unassigned” status, causing it to pop up in the Multi-Calendar again.
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