You can change the dates of a reservation in Guesty or the reservation channel of origin, depending on the channel.
Learn about all available reservation changes and updates you can make.
Reservations are limited to a maximum of 730 nights; bookings longer than this can't be processed.
How date changes affect pricing
For confirmed reservations, changing the number of nights impacts the added costs, but doesn't affect the original reservation price. Date changes affect pricing in the following ways:
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Adding nights: New nights use current pricing, while original nights keep their rates.
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Remove nights: If you subtract nights from a reservation, the remaining nights keep the original price.
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Per-night fees and taxes: Update when you add or remove nights from the reservation.
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Example:
A reservation was confirmed for two nights at a rate of $30 per night.
The price per night has since been optimized by a revenue management tool and is now $32.
If you add a night to the reservation, the price per night for the original two nights remains $30. The price of the added night is $32.
Fees and taxes charged per night are calculated according to the original price for the first two nights and according to the adjusted price for the added night.
Fees and taxes charged per stay or per guest are not affected.
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For a reservation in "Inquiry" or "Reserved" status, changes to the reservation trigger a recalculation of the price per night, fees, and taxes.
To keep the original accommodation fare, manually adjust the price when changing the dates, as explained in this article.
Price reductions
Changing the reservation's length of stay may qualify it for applicable promotions or weekly/monthly discounts.
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Example:
If you set a length of stay promotion for reservations above 5 days and you change the length of the reservation from 3 to 6 days, the promotion applies automatically.
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Where to change the dates of a reservation
Change the dates of a reservation in Guesty or the channel according to the information below.
Change the dates of a reservation via Guesty
Follow the instructions below to relocate a reservation via Guesty.
Step by step
- Sign in to your Guesty account.
- From the top navigation bar, click the mode selector and select Operations mode.
- Click Reservations.
- Click the relevant reservation.
- For Airbnb reservations, click
and select Edit reservation. For other reservations, click 
.
- Scroll down to "Check-in - check-out".
- Click the check-in or check-out date and select new dates.
- To the right of “Summary”, click Change.
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Booking.com: A date change requires approval by Booking.com. To the right of “Summary”, click Continue. In the pop-up, click Submit request. Guesty submits the date change request to Booking.com, and the reservation is updated in Guesty once Booking.com makes the changes. Check your availability before submitting the change, as Booking.com does not automatically check if the new dates are available.
- In the pop-up, enter the relevant information. If you don't want the accommodation fare to be recalculated for the added nights, use the arrows to the right of "Accommodation fare" to adjust the total accommodation fare (and not just the price difference). To update taxes or additional fees, adjust the line item in the guest folio.
- Click Save.
A record of all changes to the accommodation fare will appear in the guest folio's nightly breakdown. If the dates are changed after check-in, the VAT price difference, for example, will appear on a separate line item in the folio, under the original VAT.
Tip:
You can also change the dates of a reservation via the Multi-Calendar or the Inbox. Find the relevant reservation, then click 
in the right side panel.
Troubleshoot date change issues
If you are unable to change the dates of a reservation via Guesty, check its source. Changes to the length of a reservation can be made via Guesty for
these sources.
Note:
If extending the reservation, check the listing's calendar to see if additional dates are available. Other reservations or manual blocks may be preventing the extension.
If this does not help resolve the issue, or if you would like to make the changes despite an existing calendar block, please
contact us.