The information in this article is relevant only for Pro users at this time.

Once you add an owner, start using Guesty's Accounting feature, and/or set up your Owners Portal website, you'll need to assign at least one listing to the owner.

You can either assign a listing via the owner's profile or assign an owner via the property listing's page.

Note:

Make sure that your listing is assigned a single owner before assigning it to a business model.
A listing that is assigned to a business model must be associated with exactly one owner.

You can assign an owner/listing in the Mobile App either via the owner's profile or the property's listing page (explained below).

 

Assigning a listing to an owner

You can assign a listing to an owner directly from the Owners page.

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Owners.
  4. Click the relevant owner.
  5. In the Personal Information section, scroll down to "Properties".
  6. Click the text box to select a listing or begin typing its name.
    Make sure the owner is in the field after typing their name.
  7. Click Save.

 

Assigning an owner to a listing

You can assign a listing to an owner directly from a listing's page.

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Properties.
  4. Click the relevant listing.
    If the listing is a multi-unit, access the multi-unit listing's main settings or click a sub-unit.
  5. In the listing's menu, under "Details & Layout", click Owner & license.
  6. Click the edit button, located at the top right of the "Property owner" field.
  7. Click in the text box below the "Owner(s) name".
    Make sure to create an owner first, if they aren't on the list.
  8. Select an owner from the drop-down or begin typing their name.
  9. Click Save.
  10. If the property is a multi-unit, select the relevant option to apply:
    • Yes, apply this change to property name and its x subunits
    • No, apply this change to 'property name' unit type only
  11. Click Apply Changes.

Troubleshooting error messages

Learn more with our troubleshooting guide, if you encounter an error when trying to add or assign an owner to a listing — including:
  • Creating a new owner
  • Creating a new owner and assigning a listing without saving
  • Adding an owner to a listing without selecting the owner
  • Adding multiple owners to a Business Model listing

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