The Owners Portal allows property owners to view data about their properties, earnings, block dates for personal stays, and more. Enabling the "owner's revenue" (revenue recognition) setting displays the total amount owners earn on confirmed and canceled reservations for a selected time period.
Calculating owner's revenue
Owner's revenue displays in the Owners Portal using specific calculations depending on your account setup.
How it works
When using Guesty Accounting, revenue calculates and displays using your assigned business model. Assign the listing to a business model to display the owner’s revenue in the Owners Portal.
When not using Guesty Accounting, revenue calculates using your commission calculations revenue share formula. The revenue displays in the Owners Portal based on your selection on the "Recognized revenue" page (by check-in date, check-out date, or calendar dates).
To adjust revenue sharing for non-refundable canceled reservations, update the commission calculation formula for these bookings.
View the owner's revenue on both the "My Properties" and "Analytics" pages in the Owners Portal using this calculation:
|
Owner's Revenue = Income - Expenses + Payment from Owner - Payment to Owner This calculation also equals: Owner's Revenue = Statement Balance - Initial Balance |
Not all Property Management Companies (PMCs) have a statement balance on their owner statements.
Factors affecting owner's revenue display
Adding journal entries or transactions per reservation
Adding owner charges or transactions per owner (found on the final page of the owner statement)
The accumulated transactions per property and per owner determine the number displayed on the "Analytics" page.
Calculating Payment Due to Owner
"Payment Due to Owner" represents the amount owed to the owner after accounting for working capital:
|
Payment Due to Owner = Ending Balance - Working Capital Where: Ending Balance = Initial Balance + Earnings - Charges |
This figure reflects what is owed to the owner, not their monthly revenue. Monthly revenue displays separately in the Owners Portal.
Understanding calculation and display limitations
Review these display and calculation behaviors when viewing owner's revenue:
Rounding in the Owners Portal: The Owners Portal rounds displayed monetary values to the nearest whole dollar. Exact amounts with cents display in Accounting views and reservation folios.
Field labels and line item rollups: Labels in the Owners Portal calendar tooltip differ from Reservation folio labels. Certain fields in the portal combine multiple line items. For example, "Accommodation fare" in the portal includes base accommodation rates plus additional fees like credit card processing charges, while the guest folio lists the base price separately from deducted additional fees.
Differences from reservation totals: The owner's revenue amount may differ from the reservation total due to periodic owner charges. For example, owner charges can cause owner revenue to display as a negative amount while the reservation total displays positive.
Reserved status reservations: Reservations in "reserved" status aren't included in the owner's revenue.
Ongoing calendar months: The estimated owner's revenue displays a figure based on current reservations for the ongoing month. Final owner's revenue becomes available after the month ends.
Revenue recognition setup: If revenue recognition relies on check-in date, reservations impact estimated owner's revenue only after the check-in date passes.
Canceled bookings: To prevent a canceled booking from contributing revenue, zero out the guest folio (non-accounting users only). This action also zeroes out the owner's revenue.
Note:
Any updates made to a reservation’s financial data may take up to 24 hours to reflect in the Owners Portal.
Set up the owner's revenue for the Owners Portal
Important:
This configuration applies to non-accounting users only.
Follow the steps below to select how recognized revenue calculates and displays in the Owners Portal.
Step by step:
- Sign in to your Guesty account.
- In the left-side menu, click
Financials. - Under "Items", select Recognized revenue.
- In the top-right corner, click Edit.
-
Select the relevant option:
Check-in Date: Recognized in the month the guest checks in.
Check-out Date: Recognized in the month the guest checks out.
Calendar Dates: Split across months based on nightly rates.
- Click Save.
Enable owner's revenue in the Owners Portal
Follow the steps below to display owner's revenue in the Owners Portal.
Step by step:
- Sign in to your Guesty account.
- In the left-side menu, click
Operations. - Under "Portfolio", select Owners.
- Click the relevant owner.
- Under "Display Information" in the "Owners Portal Access" section, toggle on Owner's revenue. Learn more about choosing what data is displayed in the Owners Portal.
To preview the display, scroll up to the "Properties" section and click Preview Portal. Click the relevant listing to locate the owner's revenue at the top-right corner above the calendar or in the "Analytics" tab.
My Properties page |
Analytics page |
|---|---|
|
|
