Displaying the owner's revenue in the Owners Portal

The information in this article is relevant only for Pro users at this time.

The Owners Portal is a website that is separate from Guesty, where your property owners can view data about their properties, earnings, block dates for personal stays, and more.
One of the displayed data you can enable for owners to view on the Owners Portal is the "owner's revenue" (revenue recognition).

The owner's revenue is the amount owners will earn on confirmed and canceled reservations for the time period you selected.

 

Owner's revenue calculations

Below is some important information about the owner's revenue calculation and how it's displayed in the Owners Portal.

How it works

If you're using our Accounting feature, the revenue will still be calculated and displayed using the relevant business model that you set up.

If you're not using our Accounting feature, the revenue will still be calculated using your revenue share formula, however, the owner's revenue will be displayed in the Owners Portal by your selection on the "Recognized Revenue" page — either by the check-in date, the check-out date, or calendar dates (explained below).

 

Limitations

  • The owner's revenue amount may be different than the reservation's total due to periodic owner charges
    For example, the owner's revenue may show as a negative amount due to owner charges, but will show as a positive amount in the reservation, since the reservation total doesn't account for owner charges.
    Additionally, reservations in "reserved" status aren't included in the owner's revenue.
  • If the calendar month is still ongoing, the estimated owner's revenue will show a figure based on the current reservations in the month
    Keep in mind, this is just an estimated amount and the final owner's revenue will be seen once the calendar month is over.

 

Setting up the owner's revenue for the Owners Portal

Important:

This calculation model is relevant to non-accounting users only.

Follow the instructions below to select how the recognized revenue will be calculated and displayed in the Owners Portal.

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Financials mode.
  3. Click Financial settings.
  4. In the left menu, click Recognized Revenue.
  5. In the top-right corner, click Edit.
  6. Select the relevant option based on your needs:
    • Check-in Date: The reservation's revenue falls under the month the guest checked in
      For example, if check-in was in June, the revenue from the reservation will be recognized as a part of June's revenue (even if check-out was in July).
    • Check-out Date: The reservation's revenue falls under the month the guest checked out
      For example, if check-out was in July, the revenue from the reservation will be recognized as a part of July's revenue (even if check-in was in June).
    • Calendar Dates: The reservation's revenue is divided by calendar dates
      For example, if check-in was in June and check-out was in July, the revenue is split across June and July, based on the nightly rates of each day in the booking.
  7. Click Save.

 

Enabling the owner's revenue in the Owners Portal

Follow the instructions below to display the owner's revenue on the Owners Portal.

Step by step:

  1. Sign in to your Guesty Account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Owners.
  4. Click the relevant owner.
  5. In the "Owners Portal Access" section under "Display Information," activate the Owner's revenue toggle.
  6. To view the owner's revenue in the Owners Portal:
    1. Scroll up to the "Properties" section, and click Preview Portal.
      This will open a new browser window to the Owners Portal.
    2. Click on the relevant listing.
    3. The owner's revenue will be located at the top-right corner above the calendar.
      You can also view this in the Analytics tab.

      My Properties page

      Analytics page


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