You can connect your listings between Airbnb and Guesty in one of the following ways:
-
Import ("pull") your Airbnb listings to Guesty, and initiate their syncing.
Lite users: Check how the listing's data and settings are changed when you import your Airbnb listings.
- Link (“map”) your existing Airbnb listings with your existing Guesty listings.
- Publish (“push”) your listings from Guesty to Airbnb (Pro users only)
Once your listings are connected, the rates, availability settings, guest messages, and reservations will sync between the two platforms and should be managed in Guesty (unless indicated otherwise in the table below). If you apply changes in Airbnb, they will be overridden by the settings in Guesty.
The listing’s content, including description fields, amenities, and photos, should be managed in Guesty only if you have a “Full sync” connection type set for the listing. If you selected a “Limited sync”, manage the listing’s content in Airbnb. Updates will sync to Guesty, and changes made in Guesty will be overridden by the settings you have in Airbnb.
“Full sync” will be applied to your listing as a default. If you want to switch the connection type to “Limited sync” (or vice versa), contact us. Airbnb Luxe listings can only have a "Limited" sync type.
Airbnb locked attributes feature
Making changes to specific content fields in Airbnb disables your ability to update the same fields in Guesty, regardless of the sync type. Therefore, if you have set a Full sync, we recommend making changes to these fields only in Guesty. If you change them in Airbnb, they'll be managed in Airbnb. Learn how to return to manage them in Guesty. These fields are:
- Listing title & description fields (name, summary, the space, access, interaction with guests)
- Listing nickname
- Property type and listing type
- Amenities
- Address (apartment, street, city, state, zip code, country code)
- Location coordinates, and whether to display the exact location to the guest
- Listing views (not supported in Guesty)
- Listing directions (not supported in Guesty)
- Check-in & check-out instructions
- House rules
- Wifi network and password
Airbnb data is processed asynchronously, and updates are expected to sync within several minutes. However, during high-load activity, it could take up to 24 hours.
Use the table below to learn where you should manage each data type (in Guesty, or Airbnb), based on how the data is synced between the two platforms. Manage your data in the relevant platform to avoid overriding your settings. Click the links provided for any data type to learn how to perform changes to it and any syncing limitations.
| Type of data | Where to manage it |
|---|---|
Base price / manually adjusted price per night |
In Guesty
|
Basic fees (cleaning fee, and extra person fee) |
In Guesty
|
Additional fees (including a pet fee) |
In Guesty |
Security deposit |
In Guesty |
The number of guests included in the listing price |
In Guesty |
The listing currency |
In Guesty |
Cancellation policy |
In Guesty |
The listing tax configuration |
In Guesty or Airbnb |
Promotions (Pro only)Learn how multiple promotions will be applied to Airbnb reservations. |
In Guesty:
In Airbnb:
Custom promotions (and other types of promotions) can be set in Airbnb. When applied, the reservation's accommodation fare will be adjusted accordingly. However, the promotions won't be displayed in Guesty, including in the guest folio (invoice). |
Weekly and monthly discounts |
In Guesty Length of Stay promotion will override weekly or monthly discounts. |
Special offers for Airbnb reservations |
In Airbnb The data will be pulled to Guesty. |
Markups and markdowns |
In Guesty |
Rule-sets |
In Airbnb Rule-sets adjustments to the price per night or the minimum nights per stay won't be reflected in Guesty's calendar. |
The listing default minimum and maximum nights per stay |
In Guesty |
The listing maximum occupancy |
In Guesty |
The listing annual night limit |
In Guesty |
The listing default check-in (starting time & ending time) and check-out hours |
In Guesty |
Advance Notice settings |
In Guesty |
Preparation time settings |
In Guesty If you activate this feature in Guesty, the preparation dates will be blocked in Airbnb. However, the "Preparation time" settings in Airbnb won't update, and will appear as "None". |
Booking window settings |
In Guesty |
Age limit for making a reservation |
In Airbnb The data won't sync to Guesty. |
Calendar blocks added for early check-in or late check-out |
In Guesty
|
Calendar blocks |
In Guesty |
Booking policy: Instant or Request to book |
In Guesty |
Inquiries & booking requests |
In Guesty |
Reservation alterations
|
Pro users: In Guesty Manage the following types of alterations in Guesty:
Once you approve an alteration request from a guest, or the guest approves your alteration request, the change will be reflected in Guesty and will sync to Airbnb. Additionally, you can make internal changes that will be reflected in Guesty only. Lite users: In Airbnb To alter an Airbnb reservation, ask your guest to send an alteration request via Airbnb. Once you receive it, approve or decline the alteration request on Airbnb. You can make the changes in Guesty, however, they will not be synced to Airbnb. Additionally, changing the reservation’s assigned listing via Guesty will disable the reservation’s messaging and payment setup. |
The listing nickname |
Define it in Guesty or Airbnb, and the information will sync across platforms only upon the initial connection.
Any further changes must be made directly in Airbnb. |
The listing title and description fields |
In Guesty |
The listing type & property typeListing type: Entire apartment/shared/private |
In Guesty Use only a supported property type to avoid syncing issues with Airbnb |
Amenities |
In Guesty |
Room arrangement (Beds, shared spaces & baths) |
In Guesty |
Photos & photo tour |
In Guesty To manage your photos from Guesty, ensure you set a “Full sync” for the listing. |
House rules & safety considerations |
In Guesty "Quiet Hours" won't sync from Guesty to Airbnb. If your sync type is "Limited sync", you can set your quiet hours in Airbnb. |
Arrival & departure instructions |
In Guesty |
Guests verification requirements |
In Guesty |
The listing address |
In Guesty: Changes to the listing address within 0.01 km from the current address, excluding "Country", "City", and "Street". In Airbnb:
|
Communication with Airbnb support |
In Guesty: Only if you set up Guesty's integration email. |
Communication with guests |
In Guesty
|
Auto-reviews |
In Guesty |
Airbnb account settings & personal information |
In Guesty:
In Airbnb: All other information. |
List the listing |
In Guesty |
Listing license number |
In Airbnb Follow these steps: 1. Log into your Airbnb account. 2. Click Listings and select the relevant listing. 3. Under "Listing editor", click the three lines to the right of 'Arrival Guide'. 4. Click Regulations 5. Fill in the required information. |
| Type of data | Where to manage it |
|---|---|
Base price / manually adjusted price per night |
In Guesty
|
Basic fees (cleaning fee, and extra person fee) |
In Guesty
|
Additional fees (including a pet fee) |
In Guesty |
Security deposit |
In Guesty |
The number of guests included in the listing price |
In Guesty |
The listing currency |
In Guesty |
Cancellation policy |
In Airbnb |
The listing tax configuration |
In Guesty or Airbnb |
PromotionsLearn how multiple promotions will be applied to Airbnb reservations. |
In Guesty:
In Airbnb:
Custom promotions (and other types of promotions) can be set in Airbnb. When applied, the reservation's accommodation fare will be adjusted accordingly. However, the promotions won't be displayed in Guesty, including in the guest folio (invoice). |
Weekly and monthly discounts |
In Guesty Length of Stay promotion will override weekly or monthly discounts. |
Special offers for Airbnb reservations |
In Airbnb The data will be pulled to Guesty |
Markups and markdowns |
In Guesty |
Rule-sets |
In Airbnb Rule-sets adjustments to the price per night or the minimum nights per stay won't be reflected in Guesty's calendar. |
The listing default minimum and maximum nights per stay |
In Guesty |
The listing maximum occupancy |
In Guesty |
The listing annual night limit |
In Guesty |
The listing default check-in (starting time & ending time) and check-out hours |
In Airbnb |
Advance Notice settings |
In Guesty |
Preparation time settings |
In Guesty If you activate this feature in Guesty, the preparation dates will be blocked in Airbnb. However, the "Preparation time" settings in Airbnb won't update, and will appear as "None". |
Booking window settings |
In Guesty |
Age limit for making a reservation |
In Airbnb The data won't sync to Guesty. |
Calendar blocks added for early check-in or late check-out |
In Guesty
|
Calendar blocks |
In Guesty |
Booking policy: Instant or Request to book |
In Airbnb |
Inquiries & booking requests |
In Guesty |
Reservation alterations
|
Pro users: In Guesty Manage the following types of alterations in Guesty:
Once you approve an alteration request from a guest, or the guest approves your alteration request, the change will be reflected in Guesty and will sync to Airbnb. Additionally, you can make internal changes that will be reflected in Guesty only. Lite users: In Airbnb To alter an Airbnb reservation, ask your guest to send an alteration request via Airbnb. Once you receive it, approve or decline the alteration request on Airbnb. You can make the changes in Guesty, however, they will not be synced to Airbnb. Additionally, changing the reservation’s assigned listing via Guesty will disable the reservation’s messaging and payment setup. |
The listing nickname |
In Airbnb |
The listing title and description fields |
In Airbnb |
The listing type & property typeListing type: Entire apartment/shared/private |
In Airbnb
|
Amenities |
In Airbnb |
Room arrangement (Beds, shared spaces & baths) |
In Airbnb |
Photos & photo tour |
In Airbnb
|
House rules & safety considerations |
In Airbnb "Quiet Hours" won't sync from Guesty to Airbnb. If your sync type is "Limited sync", you can set your quiet hours in Airbnb. |
Arrival & departure instructions |
In Airbnb |
Guests verification requirements |
In Airbnb |
The listing address |
In Airbnb |
Communication with Airbnb support |
In Guesty: Only if you set up Guesty's integration email. |
Communication with guests |
In Guesty
|
Airbnb account settings & personal information |
In Guesty:
In Airbnb: All other information. |
List the listing |
In Airbnb |
Listing license number |
In Airbnb Follow these steps: 1. Log into your Airbnb account. 2. Click Listings and select the relevant listing. 3. Under "Listing editor", click the three lines to the right of 'Arrival Guide'. 4. Click Regulations 5. Fill in the required information. |