You can add a cleaning Fee to a listing at any time. Once added, it will apply to new reservations automatically. Follow the instructions below.
Important:
- For listings connected to Agoda and Booking.com, set the cleaning fee in both Guesty and in the channel's account dashboard, ensuring they have matching values.
- For listings connected to Expedia, edit the cleaning fee in the channel's platform. Cleaning fee isn't synced between Expedia and Guesty.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Operations mode.
- Click Properties.
- Click the relevant listing:
- For a multi-unit, access the listing's main settings or a specific sub-unit.
- In the listing's menu, click Pricing & policies and select Pricing.
- In the "Basic fees" section, click the pencil icon/Edit.
- Locate the "Cleaning fee" section, and under "Default value", click the arrow to the left and choose if the fee should be a fixed amount or percentage. You can enter the relevant number by hand or use the arrows to the right.
- To the right, choose how the fee should be calculated, for example, "Per night" or "Per guest".
- At the top of the page, click Save.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the Calendar icon.
- To the left, click the relevant listing. You can use the "cities", "tags", and "listed" filters above the calendar to narrow your search.
- In the listing's menu, click Pricing & policies and select Pricing.
- In the "Basic fees" section, click Edit.
- Locate the "Cleaning fee" section, and under "Default value", click the arrow to the left and choose if the fee should be a fixed amount or percentage. You can enter the relevant number by hand or use the arrows to the right.
- To the right, choose how the fee should be calculated, for example, "Per night" or "Per guest".
- At the top of the page, click Save.
Tip:
To set different values for each channel individually, click "Set specific cleaning fees for each booking channel". Choose the relevant channel from the drop-down and fill in the relevant details.
Note:
When editing an Airbnb cleaning fee, ensure that the amount does not exceed their maximum cleaning fee of 600 USD + 25% of the nightly price. Airbnb's minimum cleaning fee is 5 USD.
