You can choose to add cleaning fees to listings directly in your booking channels or to add the fees in Guesty.
In Guesty, you can specify whether the cleaning fee will already be included in a reservation's nightly price or if it should be added separately.

Follow the instructions below to set this for each Rentals United account connected to Guesty.


Choosing the relevant setting will ensure that the cleaning fee is not charged twice.

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Growth mode.
  3. Click Distribution.
  4. Click the Rentals United thumbnail.
  5. Click the relevant account.
  6. In the "Is the cleaning fee included in the reservation nightly price?" section, turn the toggle on or off for each booking channel:
    • Turn it on if the cleaning fee will be included in the reservation amount
      Once Guesty receives a reservation from Rentals United, the cleaning fee will be deducted from the Rentals United price and added as a separate invoice item.
    • Turn it off if the cleaning fee will be separate from the reservation amount
      In this case, Guesty will add the cleaning fee invoice item on top of the price received from Rentals United.
  7. In the bottom-right corner, click Save.
The updated settings will apply to new reservations in Guesty — existing reservations won't be updated. 
Was this article helpful?
0 out of 0 found this helpful