Special offers for Airbnb reservations

When a guest sends you a reservation inquiry, you can encourage them to complete their booking using either a pre-approved inquiry or a customized special offer.


Currently, creating special offers isn't supported in Guesty — meaning, you can only set up your special offer via Airbnb.


Before you begin

  • Special offers can be sent as a response to a guest inquiry
    You can also send guests special offers to help encourage them to book again, or to even try one of your other properties in the future.
  • Guests will have 24 hours to accept or decline the special offer
    Once they accept it, their reservation will be automatically confirmed.
  • The guest that accepts the offer first will have their booking confirmed
    This applies if you're sending special offers to multiple guests for the same dates.


Pre-approvals vs. special offers

Much like pre-approvals, special offers can be used to invite the inquirer to complete their reservation.


Special offers

Pre-approvals can only be sent for:

  • The selected dates
  • Number of guests
  • Price as indicated on the inquiry

Special offers can only be set for:

  • A custom price
  • Different dates
  • An offer for the guest to book at another one of your listings


How special offers for Airbnb reservations work

Here are a few guidelines about Airbnb's special offers:

  • Basic and additional fees won't apply to reservations that are booked with a special offer on Airbnb
    This means special offers override pricing rules.


    If you'd like to include basic and additional fees in the final price, make sure to include the price for them in your special offer's total price.
  • Special offers will apply a listing's availability validations — including length of stay restrictions
    We highly recommend checking and updating the listing's availability rules (if required) when initiating a special offer.

  • Alterations for reservations made with special offers will be priced as rebooking

  • Guests will have 24 hours to accept a special offer

  • Since the listing's pricing rules won't be validated, the special offer price should include all nights of the reservation and any additional standard fees
    For example: Cleaning fees, management fees, etc.

  • Taxes or security deposit shouldn't be included in the special offer price

  • Airbnb service fee will be deducted from the special offer's total price
    The host will receive whatever they enter as a special offer, minus the Airbnb service fee.

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