Add value for your guests by allowing their beloved pets to tag along.
Decide whether or not you'd like to charge your guests for their pets' stay, and update it in the listing's house rules. Then, add a pet fee as an additional fee. Follow the instructions below.
Channel information
Pet fees are only synced with some booking channels.
Read the below information before setting a listing to allow pets
Vrbo
- Learn more about adding a pet fee to a Vrbo listing.
- Allowing pets in the property will appear as an amenity on your Vrbo listing page once you enable it in the listing house rules in Guesty (as described below). There is no option to add it directly to the listing amenities on the property page.
Airbnb
- Allowing pets in the property will appear as part of the listing's house-rules in your Airbnb account and appear to your guests under "What this place offers" on the listing live page.
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If you allow pets at your property, you must enable the "Allow pets" option for your listing and set the appropriate pet fee. If you don’t allow pets, first remove the pet fee and then disable the "Allow pets" option (ensure that you follow this order).
- If you want to keep your listing on Limited sync while charging a Pet fee, switch the sync settings to "Full sync", enable the "Allow Pets" option in the listing's house rules, and then change the sync settings back to Limited sync.
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If you're adding a pet fee, be sure to set it according to the following information:
- It is lower than the listing's base price. For example, if the base price is $100, the pet fee must be between $1 and $99.
- It is set as "Per stay".
- It is set as a fixed rate, not a percentage.
- Airbnb doesn't require a pet fee for service animals.
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The pet fee is incorporated into the nightly price, and not presented individually to the guest.
Booking.com
- There is no option to add a pet fee for a Booking.com listing (pets can stay for free).
- Allowing pets in the property will appear as part of the listing house rules in Booking.com.
Guesty Booking Engine
- The feature is currently in Beta. Refer to this article.
Set a listing to allow pets
Step by step:
- In the listing house rules, switch on the "Allow pets" toggle if allowing guests to stay with their pets on the property. Otherwise, keep the toggle off.
- To allow pets to stay for free, in the "Allow pets" section of the listing's house rules, select Pets can stay for free. Otherwise, continue to the next step.
- If you want to charge extra fees for a pet's stay, add a pet fee as an additional fee. Then, return to the "Allow pets" section in the listing's house rules, and select Charges may apply.
Set a listing to not allow pets
Listigns connected to Airbnb:
Be sure to remove the pet fee before toggling off the "Allow pets" option. Otherwise, your listing will remain pet-friendly.
Step by step:
- Remove the pet fee.
- If you created the pet fee at the account level, removing it will affect all your listings that use the account settings fees. To remove the pet fee from a single listing, follow these steps:
- Configure the listing not to follow the account settings fees.
- Add the relevant fees at the listing level (except the pet fee).
- In the listing house rules, switch off the "Allow pets" toggle.
Listings connected to other channels:
In the listing house rules, switch off the "Allow pets" toggle.
