To make sure that you have enough time to prepare your listing for the next guest, you can determine how much notice is needed from guests to make reservations ahead of check-in.
Please note the limitations certain booking channels enforce regarding advance notice, and follow the instructions below to set advance notice for your listings.
Advance notice creates a flexible block in the calendar, which means it can be overridden.
Before you begin
- Pre-approving a reservation will override advance notice. This means the guest will be able to confirm their reservation during the advance notice period that was set.
- Calendar dates under an advanced notice period won't be available for instant booking.
- Updates to advance notice will apply from midnight after the changes are made.
- If you wish to deactivate the advance notice settings, set the Advance Notice value to "None".
- The time zone is defined by the listing's location.
Booking channel limitations
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Airbnb
Advance notice is calculated backward from 11:59 PM on the day the guest intends to check-in, in the time zone of the listing.
For example:
Let's say you've set a 1-day advance notice for your listing. If a guest wants to check-in on December 18, they must make the reservation at least 1 day in advance. The cut-off time to make the reservation is 11:59 PM on December 17. From midnight (12:00 AM) on December 18, it will no longer be possible to book for December 18.Note:
When you mark the Allow Airbnb guests to send reservation requests without advance notice (applies to Airbnb only) checkbox, the advance notice time that you've previously scheduled will be overridden, and guests will be able to send reservations — even if the time limit has already passed.
-
Vrbo
Guests cannot make same day reservations on Vrbo, regardless of the advance notice setup in Guesty. -
Booking.com (Pro users)
For linked listings, you will need to create and activate a rate plan to set up same day notice. -
Expedia (Pro users)
Define same day bookings in your Expedia account after you finish the steps below. -
Booking Engine (Booking Website for Lite users)
The notice for direct reservations in Guesty via the booking engine follows the below setting.
Setting up advance notice to prepare a listing for guests
Follow the instructions below to set up an advance notice for your listings.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Operations mode.
- Click Properties.
- Select the relevant listing.
For a multi-unit, access the multi-unit's main settings, rather than a sub-unit's settings. The settings will automatically apply to all sub-units. - In the left-side menu, click Calendar.
- Select Availability settings.
- Next to "Listing Availability", click Edit.
- Under "Advance Notice", select how much notice is required from the dropdown, then click Save.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click Listings.
- Click the relevant listing.
- In the left-side menu, click Calendar.
- Select Availability settings.
- Next to "Listing Availability", click Edit.
- Under "Advance Notice", select how much notice is required from the dropdown, then click Save.
Tip:
Contact us to bulk update the advance notice settings for multiple listings.
Customizing cut-off hours to prevent same day bookings
Select Same day (customize cut-off hours) to prevent same day bookings. You will also need to select the latest hour in which guests can book on the day of check-in (i.e., the cut-off hour). The latest cut-off hour is 11 PM.
Same day notice can be synced only with the following channels: direct integrations, Airbnb, Expedia (Pro users), and Booking.com. For all other booking channels, choosing this option will create a one-day block before the check-in date on the listing's calendar.
Turning off Advance Notice
If you don't want an advance notice period, set "Advance Notice" to None (Default).