Managing a listing address

When you create a listing, you set the property's "full" address. This is the property's actual address. Additionally, you can set a "published" address for your listing.

Listings in Guesty can have two types of addresses:

  • Full address: The "real" address of the property
  • Published address: The address that will be displayed in the booking channel. Use this type of address as a security measure, giving only a general indication of the property's location.

If there's no published address, the full address will appear in the connected booking channels and when sending a quote. The units composing a complex or a multi-unit should share the same address. If not, you can correct their address as instructed, or unassign them from their parent multi-unit or complex.

Airbnb users:

  • Updates to the listing address in Guesty will only be pushed to Airbnb if the change is within 0.01 KM of the current address. Changes to the "Country", "City", and "Street" fields won't be pushed from Guesty to Airbnb and should be managed directly in Airbnb.
  • If the listing is connected to Airbnb, avoid updating the listing's Full address yourself, as Airbnb may consider it fraud. You can use a Published address instead, or contact the Airbnb Support team to change the full address.

Vrbo users:

Once you publish a listing to Vrbo, the listing address can only be updated manually by Vrbo Support. Any change made to the address in Guesty will not be reflected in Vrbo and may be viewed by Vrbo as attempted fraud. You can use a Published address instead, or contact the Vrbo Support team to change the full address.

Follow the instructions below to update a listing's full address, or to set a published address to it. 

You can contact us to update the address of multiple listings in bulk, see the instructions below.  

Updating a listing full address

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Properties.
  4. Click the relevant listing. In case of a multi-unit or a complex, navigate to the multi-unit or complex main unit page.
  5. In the listing's menu, under "Details & Layout", click Location & details.
  6. Next to "Full Address", click Edit.
  7. Under "Address", start typing your address and select a result, or click a spot in the interactive map below to retrieve its coordinates.

    If the correct address does not appear in the dropdown or if it appears incorrectly, click Manual Override under the map, and type in your address. Use the manual override also to change the pin location in the map (without changing the address), or if you encounter a duplicated result of the same address.

  8. Some booking channels require location verification. Fill in the "Additional address details" section (if needed).
  9. Click Save.

Setting a listing published address

Follow the instructions below to set the published address.

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Properties.
  4. Click the relevant listing. In case of a multi-unit or a complex, navigate to the multi-unit or complex main unit page.
  5. Under "Details & Layout", click Location & details.
  6. Under "Full address", switch on the Add a separate Published Address toggle. 

  7. To the right of "Published address", click Edit.
  8. Fill in the requested fields. If you want to use an unrecognized address, click Manual Override at the bottom.
  9. Click Save.

Request us to update multiple addresses in bulk

if you would like to update your listings' addresses in bulk, please make a copy of this Excel template, fill out the required fields, then contact us with the completed form attached.

Required Fields

  1. Listing ID: Guesty Listing ID (example: 59340fbed0140d1000c49f2f)
  2. Listing name
  3. Full address
  4. Street
    • You can use "Unnamed Road" as a placeholder for listings or addresses where the actual street name is unknown or does not exist.
  5. Apartment/Unit
  6. City
  7. State
  8. Country
  9. Zip code
    • While it is possible for an address to have no zip code, it is rare and mostly found in remote areas or some international locations. In that situation, use "0000" as an alternative.
  10. Latitude
  11. Longitude
  12. Google maps link

Tips:

  • Google Maps API or Map Developers helps determine the exact coordinates, ensuring that they correlate with the provided street address.
  • Use 6-digit numbers for latitude and longitude only.
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