A complex is a hotel-like property, consisting of different types of rooms (such as “suite”, “standard room”, etc.). A complex is made up of a set of listings, which can be either single-units, multi-units, or both.
A single unit is a listing consisting of one unit of a single type, such as a “suite” type. A multi-unit is a listing comprised of multiple units of the same type. For example, a multi-unit listing can be composed of three rooms of a “standard room” type. Each room is a “sub-unit” of the multi-unit. When a guest books a room in a multi-unit, you can allocate any of the available sub-units of the multi-unit for their stay. Therefore, sub-units should be similar to one another in their characteristics, including their facilities, size, and pricing.
A complex can consist of different types of rooms under the same roof. For example, one complex can include:
- A multi-unit, composed of three sub-units from a “standard room” type
- A single unit, comprised of one unit of a “suite” type.
You can make changes to a multi-unit listing in several ways:
- At the main unit level: edit the main settings of the complex. Changes will apply to all composing units (including all multi-units and single units)
- At the individual unit level: edit a specific multi-unit or single unit under the complex. Learn to manage a multi-unit's settings in the main unit or a sub-unit level.
- Both at the main complex unit and per composing unit.
Main unit level
Set the property’s address in the main complex level, including the following “Additional address details” fields:
- Neighborhood
- County / Region
- Building name
Composing unit level
- Configure the following “Additional address details” fields on a composing-unit level. If the unit is a multi-unit, configure them on the sub-unit level:
- Apartment
- Unit
- Floor
- Refer to this article if the composing unit is a multi-unit.
Main unit and per composing unit
Configure the following settings on the main unit and separately per composing unit: