Troubleshooting: Listing connection issues due to an incomplete address

Connecting a property to booking channels like Airbnb or Vrbo requires a valid address. However, some properties may not have a standard street name or zip code.

To solve this, use the property's coordinates from Google Maps. This creates a recognized address format that allows you to connect your listings successfully.

Set the property address

Follow the instructions below to add coordinates as a property address.

Step by step:

  1. Open Google Maps and left-click the exact property location. A pop-up with the coordinates appears at the bottom of the page.

  2. In the side panel, hover over the plus code and click Copy text icon to copy it.

  3. Sign in to your Guesty account.
  4. In the top navigation bar, click the mode selector and select Operations mode.
  5. Click Properties.
  6. Select the relevant property.

    For multi-units or complexes, access the main unit.

  7. In the left-side menu, under "Details & layout", click Location & details.
  8. Next to "Full address", click Edit.
  9. Next to "Search by", select Full address.
  10. Paste the copied code and select the suggested result from the search results.

    The address fields populate automatically.

  11. Click Manual override.
  12. Under “Street and number”, paste the copied code again.

    Move the city, state, and country details to their corresponding fields. Ensure only the abbreviated code (for example, VRH8+XV5) remains in "Street and number". If "Zip code (Postal code)" is empty, enter "0000".

  13. At the top-right, click Save.
  14. Retry to connect to the relevant channel.

Note:

Use a manual override if the property location appears incorrect on the map or if the address fields are inaccurate.

This updates the address across Guesty, including the Multi-Calendar and properties reports

 

 

 

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