When you link or publish your Booking.com listings to Guesty, the associated data will be synced between the two platforms according to the sync connection type.
- Published listings use a full sync connection type by default.
- Linked listings default to rates & availability sync connection type.
You can switch between these connection types according to your needs. Watch our video and follow the steps below to switch the connection type of a listing.
Limitations
- Switching from rates & availability to full sync removes existing settings configured on Booking.com.
- You can't switch the connection type if the hotel ID has more than one room ID connected in Guesty.
- Complexes can only be linked therefore fall under the rates & availability sync and can't be switched.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector, then select Growth mode.
- Click Distribution.
- Click the Booking.com thumbnail.
- In the Booking.com dashboard, navigate to the relevant account.
- Locate the relevant listing's row. Under "Connection type", hover over it's connection type and click
- In the pop-up window, mark the checkbox of the connection type you'd like to set for the listing.
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- Click Next.
- Click Change connection type.
The text will change to "Processing" under "Connection type" on the Booking.com integration page in Guesty. Once the change is complete, the text will reflect the altered connection type, with a green 
next to it. It may take up to 4 hours to switch the connection type.
Learn more about troubleshooting connection types errors.