Booking.com

Connecting a Booking.com account

• Connecting Booking.com to Guesty: Overview
• Creating, connecting or removing a Booking.com account
• What data is synced between Booking.com and Guesty and where to manage it
• Connecting Booking.com license and tax data
• Switching from a Booking.com channel manager to Guesty
• See all 6 articles

Publishing Booking.com listings

• Publishing a listing to Booking.com
• Managing verification requirements for publishing new listings in Booking.com
• Managing new partner restrictions on Booking.com
• Booking.com publishing errors

Linking Booking.com listings

• Steps to take before linking Booking.com listings to Guesty
• Linking a Booking.com listing
• Changing a linked Booking.com listing to another listing
• Booking.com linking statuses
• Booking.com linking errors

Managing connected Booking.com listings

• Switching the connection type for a Booking.com listing
• Connecting or removing Guesty as connectivity provider for a Booking.com listing
• Removing a Booking.com listing from Guesty
• Reconnecting a disconnected listing to Booking.com
• Booking.com listing title restrictions
• See all 6 articles

Booking.com property settings

• Reorganizing unit structure for Booking.com
• Setting up a Booking.com listing as a hostel

Booking.com reservations

• Importing Booking.com reservations when linking a listing
• Syncing Booking.com special requests to the Guesty Inbox
• Defining if CVC codes are required for Booking.com reservations

Booking.com financials

• Understanding Booking.com reservation payouts
• Refunding a Booking.com VCC payment

Booking.com communications

• Managing Booking.com messaging security settings
• Getting bounced email notifications from Booking.com
• Forwarding Booking.com notifications to your email address

Booking.com troubleshooting

• Troubleshooting: Unit type not allowed for selected property type in Booking.com
• Troubleshooting: Booking.com listing connected but not bookable
• Handling Booking.com sub-unit linking blocks
• Troubleshooting: Booking.com phone number and payment restrictions
• Troubleshooting: Booking.com registration email not received
• See all 11 articles

Cases to contact Booking.com

• Reporting guest misconduct to Booking.com
• Reporting a guest no-show to Booking.com
• Booking.com actions that can't be performed via Guesty