Assigning or un-assigning units to a multi-unit or a complex

When creating a listing in Guesty, you can select between three types of listings: Single units, multi-units, and complexes. Creating a multi-unit or a complex can help you group sub-units or room types under a parent unit, so you can manage their settings together. Also, the classification can help you easily locate and sort the different listings in your listing reports.

A multi-unit refers to a listing that includes multiple units of the same type, all at the same address. For example, a multi-unit listing can consist of three “standard rooms”. Each of a multi-unit’s comprising units is called a “sub-unit”. When a guest books a reservation in a multi-unit, you can allocate any available sub-units for their stay, as they all share similar characteristics such as facilities, size, and pricing.

A complex can consist of different unit types under the same roof. For example, one complex can include: 

• A multi-unit, composed of three sub-units from a “standard room” type.
• A single unit, consisting of one unit of a “suite” type.

Use this article to arrange listings as multi-units or complexes by assigning or unassigning units to their parent units.

Multi-units

When creating a multi-unit listing, you can create its sub-units simultaneously.

Alternatively, create a multi-unit first, and assign its sub-units later. You can create new sub-units or assign existing listings as sub-units.

Learn how to assign or un-assign sub-units from a multi-unit.

Assign a sub-unit to a multi-unit

Using existing single units 

Use these instructions if you already created a multi-unit (i.e., the “main unit”), and want to add sub-units to it. You can only use single units as sub-units.

Step by step:

1. Sign in to your Guesty account.
2. In the top navigation bar, click the mode selector and select Operations mode.
3. Click Properties.
4. Click the relevant multi-unit listing.
5. In the left-side menu, under "Details & Layout", click Multi-unit settings.
6. To the right of "Assigned sub-units", click Edit.
7. Under "Assign listings", click Select listings.
8. Enter the listing's name to locate it.
9. Select the listing from the dropdown menu, and click Done.
10. Click Save.

Using existing sub-units 

You can move a sub-unit from one multi-unit to another. First, unassign it from the original multi-unit. then, assign it to the desired multi-unit by repeating the steps above.

Creating new sub-units

Follow the steps to create new sub-units directly from the multi-unit settings.

Step by step:

1. Sign in to your Guesty account.
2. In the top navigation bar, click the mode selector and select Operations mode.
3. Click Properties.
4. Click the relevant multi-unit listing.
5. In the left-side menu, under "Details & Layout", click Multi-unit settings.
6. To the right of "Assigned sub-units", click Edit.
7. Under "Assign listings", click Create a new sub-unit.
8. Enter the number of sub-units to create.
9. Click Create.
10. Click Save.

Un-assign a sub-unit from a multi-unit

You can easily un-assign a sub-unit from a multi-unit. Once un-assigned, the sub-unit will change to a single unit instead.

You can remove a sub-unit from a multi-unit as long as at least one sub-unit remains assigned to the multi-unit. If necessary, delete the multi-unit main unit and all the assigned sub-units will turn into standalone single units.

Follow the instructions below to unassign a sub-unit.

Step by step:

1. Sign in to your Guesty account.
2. In the top navigation bar, click the mode selector and select Operations mode.
3. Click Properties.
4. Click the relevant multi-unit listing.
5. Under “Details & layout”, click Multi-unit settings.
6. Click on Edit.
7. In the “Assign listings” section, click Select listings.
8. In the side widget, click "x” next to a sub-unit to remove it.

   

9. Click Done, and then Save.

Complexes

Follow the instructions below to assign or un-assign multi-units or single units from a complex.

Assign a multi-unit or a single unit to a complex

You can add listings to a complex listing at any time. Follow the steps below.

Step by step:

1. In the top navigation bar, click the mode selector and select Operations mode.
2. Click Properties.
3. Click the relevant complex listing.
4. Under “Details & layout”, click Property.
5. Click the  "Connected listings" field to display a dropdown menu of your listings.

   

6. Select the relevant listings.
7. Click Save.

For SiteMinder, contact us after you complete the steps to ensure the data is properly syncing with the channel.

Un-assign a multi-unit or a single unit from a complex

Follow these steps to remove an assigned multi-unit or a single-unit from a complex.

Step by step:

1. Repeat steps 1-4 above.
2. Under “Connected listings”, click X next to the listing you want to un-assign.
3. Click Save

x