When creating a listing in Guesty, you can select between three types of listings: Single units, multi-units, and complexes. Creating a multi-unit or a complex can help you group sub-units or room types under a parent unit, so you can manage their settings together. Also, the classification can help you easily locate and sort the different listings in your listing reports.
A multi-unit refers to a listing that includes multiple units of the same type, all at the same address. For example, a multi-unit listing can consist of three “standard rooms”. Each of a multi-unit’s comprising units is called a “sub-unit”. When a guest books a reservation in a multi-unit, you can allocate any available sub-units for their stay, as they all share similar characteristics such as facilities, size, and pricing.
A complex can consist of different unit types under the same roof. For example, one complex can include:
- A multi-unit, composed of three sub-units from a “standard room” type.
- A single unit, consisting of one unit of a “suite” type.
Use this article to arrange listings as multi-units or complexes by assigning or unassigning units to their parent units.
Multi-units
When creating a multi-unit listing, you can create its sub-units simultaneously.
Alternatively, create a multi-unit first, and assign its sub-units later. You can create new sub-units or assign existing listings as sub-units.
Learn how to assign or un-assign sub-units from a multi-unit.
Assign a sub-unit to a multi-unit
Using existing single units
Use these instructions if you already created a multi-unit (i.e., the “main unit”), and want to add sub-units to it. You can only use single units as sub-units.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Operations mode.
- Click Properties.
- Click the relevant multi-unit listing.
- In the left-side menu, under "Details & Layout", click Multi-unit settings.
- To the right of "Assigned sub-units", click Edit.
- Under "Assign listings", click Select listings.
- Enter the listing's name to locate it.
- Select the listing from the dropdown menu, and click Done.
- Click Save.
Using existing sub-units
You can move a sub-unit from one multi-unit to another. First, unassign it from the original multi-unit. then, assign it to the desired multi-unit by repeating the steps above.
Creating new sub-units
Follow the steps to create new sub-units directly from the multi-unit settings.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Operations mode.
- Click Properties.
- Click the relevant multi-unit listing.
- In the left-side menu, under "Details & Layout", click Multi-unit settings.
- To the right of "Assigned sub-units", click Edit.
- Under "Assign listings", click Create a new sub-unit.
- Enter the number of sub-units to create.
- Click Create.
- Click Save.
Un-assign a sub-unit from a multi-unit
You can easily un-assign a sub-unit from a multi-unit. Once un-assigned, the sub-unit will change to a single unit instead.
You can remove a sub-unit from a multi-unit as long as at least one sub-unit remains assigned to the multi-unit. If necessary, delete the multi-unit main unit and all the assigned sub-units will turn into standalone single units.
Follow the instructions below to unassign a sub-unit.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Operations mode.
- Click Properties.
- Click the relevant multi-unit listing.
- Under “Details & layout”, click Multi-unit settings.
- Click on Edit.
- In the “Assign listings” section, click Select listings.
- In the side widget, click "x” next to a sub-unit to remove it.
- Click Done, and then Save.
Complexes
Follow the instructions below to assign or un-assign multi-units or single units from a complex.
Assign a multi-unit or a single unit to a complex
You can add listings to a complex listing at any time. Follow the steps below.
Step by step:
- In the top navigation bar, click the mode selector and select Operations mode.
- Click Properties.
- Click the relevant complex listing.
- Under “Details & layout”, click Property.
- Click the "Connected listings" field to display a dropdown menu of your listings.
- Select the relevant listings.
- Click Save.
For SiteMinder, contact us after you complete the steps to ensure the data is properly syncing with the channel.
Un-assign a multi-unit or a single unit from a complex
Follow these steps to remove an assigned multi-unit or a single-unit from a complex.
Step by step:
- Repeat steps 1-4 above.
- Under “Connected listings”, click X next to the listing you want to un-assign.
- Click Save