Important:
Accounting users: Do not delete a listing, as it will break the integrity of your data. Learn more.
You can delete a listing from Guesty at any time. All data related to the listing will be permanently deleted. Once a listing is deleted, the listing's data won't be displayed next to the relevant charges on your Guesty bill. You'll see "Software" or "Undefined" instead. If you don't want to permanently remove the listing, deactivate it temporarily. A deactivated listing will show the full data on your bill.
Learn about the different ways to disable a listing in Guesty.
When a listing is deleted, you can still view your assigned reservation details on the reservation page. However, the only alteration you can make is assigning the reservation to a new listing. A notification will appear in the summary section to indicate that the original listing has been deleted.
Before you begin
Delete a listing
Follow the instructions below to delete a listing from Guesty.
Use this troubleshooting if you're unable to delete a complex.
Step by step:
- Sign in to your Guesty account.
- In the top navigation bar, click the mode selector and select Operations mode.
- Click Properties.
- Click the relevant listing.
If the listing is a multi-unit or complex, access the listing's main settings to delete the entire listing or click a sub-unit to delete it individually.
- In the left-side menu, click Settings. For a complex, click Delete complex and all of its data. Then, type in your full name, and click Delete complex. If deleting a multi-unit or a single unit, continue to the next step.
- On the top right, click Actions.
- Click Delete property.
- If the listing is still connected to booking channels, disconnect it first, then click Done. Otherwise, tick the checkbox I have read and understood the result of permanently deleting this property, and click Yes, permanently delete.