Managing your portfolio often requires adjusting property availability. Whether a property is undergoing renovations, you’re switching management, or you just need a temporary pause, Guesty offers several ways to disable or remove a property or listing.
Choose the method below that best suits your goals. If you only need to prevent bookings for a specific period without disabling the property, use availability tools instead.
Unlist
Unlist a property to hide its listings from search results on booking channels. This effectively "pauses" the listing, which is useful for temporary situations like maintenance. You can list or unlist a property in Guesty to update all connected channels, or update a specific channel directly.
When you unlist a property, it remains connected to booking channels. Guest messages and property settings continue to sync. Unlisting won’t stop billing in Guesty, and you can still create manual reservations or block the calendar.
Only unlist via Guesty if the property remains active and you plan to relist it later. Otherwise, deactivate the property in Guesty, then unlist the listings directly in the relevant channels.
Deactivate
Deactivate a property in Guesty to stop billing temporarily.
Deactivate the property before the end of the current month to avoid billing for the following month. If you deactivate in the middle of a month, the full month is billed. Guesty also bills for confirmed reservations made before deactivation, regardless of the check-in date.
Deactivation affects the property as follows:
- Listings remain listed and available for booking on booking channels.
- Updates from the channel (including new bookings) don't sync to Guesty.
- Updates from Guesty continue to sync to the channel.
- The property is removed from the multi-calendar and analytics.
- Automations (such as smart calendar rules) are removed.
- Existing reservations can't be updated in Guesty.
Keep the property active and unlist it instead to view data in analytics.
Note:
If Airbnb suspends a listing due to Trust and Safety violations, the property remains active and connected in Guesty, and billing continues. The property shows as "listed" in Guesty but is not bookable on Airbnb. Contact Airbnb Support for assistance in this scenario.
Disconnect
Disconnecting a listing stops the data sync between Guesty and the channel. This includes reservations, guest messages, and setting updates.
A disconnected listing shows a “Not connected” status on the channel’s integration page. However, the property and its listing remain active in both the channel and Guesty, and billing continues. Disconnect a listing from all channels before deleting it.
You can reconnect a disconnected listing later via the integration page.
Remove
For certain channels, such as Airbnb and Booking.com, you can permanently remove a disconnected listing from the channel’s Integration page in Guesty. This won't stop billing.
Delete
Delete a property to remove it permanently from Guesty. This stops billing and is useful when you no longer manage a property.
This action permanently deletes all data related to the property and can't be undone. Property data and associated reservations will appear blank on your Guesty invoice.
Disconnect the property from all channels before deleting it. We don't recommend deleting properties for users with the accounting feature.
Unavailable by default
Set a property as unavailable by default to block the calendar generally, while adding specific periods when bookings are allowed.