Deactivating a Listing

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You can deactivate and reactivate listings at any time. Deactivating listings doesn't delete your listing.

How to deactivate a listing

Follow the instructions below to deactivate a listing or watch our video to learn more.



Keep in mind that confirmed reservations made before deactivating the listing will be billed, regardless of the check-in date.

If you do not press Deactivate all features, you will continue to be billed for the listing.

Step by step:

  1. Sign in to your Guesty account.
  2. In the top menu, click Listings.
  3. Click the relevant listing.
  4. If the listing is a multi-unit, access the listing's main settings to deactivate the entire listing or click a sub-unit to deactivate it individually.
  5. In the listing's menu, click Settings.
  6. Under General, turn the PMS Features toggle off.
  7. In the pop-up, click Disable PMS Features.
  8. Scroll down and click Deactivate all features
  9. In the pop-up, click Deactivate Listing.
  10. If deactivating a multi-unit listing via its main settings, you will be prompted to choose whether or not it should apply to all the listing's sub-units. Click Yes or No.


Important things to know

  1. If the listing is a multi-unit, keep in mind that deactivated sub-units won't be included in the number of available sub-units in the connected booking channels.
  2. A deactivated listing will still appear in connected booking channels.
    Unlist the property before deactivating it to make sure it is unlisted in the channels as well.
  3. Reservations will not appear in custom reports for deactivated listings, and the deactivated listing will no longer appear in the Multi-Calendar . 
    Learn about how deactivated multi-unit and sub-units appear in Guesty's calendars.
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