Unable to activate a listing

You can activate or deactivate listings at any time. If you receive an error message when activating a listing, check the status of your Guesty billing. A valid payment method and/or up-to-date payment is required to activate a listing. Follow the instructions below to check your payment status.

Pro users Lite users

Step by Step:

  1. Sign in to your Guesty account.
  2. From the top menu, click Account.
  3. From the drop-down, click Billing.
  4. From the Billing menu, click Payment status.


You can add or delete payment methods at any time. The listing can be activated once the billing issue is rectified.

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