Changing a listing's default check-in and check-out time

The listing's default check-in and check-out times reflect the listing's time zone, while the check-in and check-out times on the reservation page reflect your computer's time zone.

For example: If a listing in Spain has a default check-in time of 4:00 PM, this will be 10:00 AM if you're located in New York.

You can change your computer's time zone to match the listing's time zone.

You can change a listing's default check-in and check-out times via the listing's page.

Important info about Airbnb reservations

  • Listings connected to Airbnb will display the option to set a "Default check-in end time".
    • The time must be at least two hours after the "Default check-in start time".
    • The "Default check-in end time" is set automatically set as "Flexible".
  • Guests can choose to contact the host on Airbnb by clicking "Contact host".
    When guests choose their own check-in time as part of this process, the default check-in start or end times in Guesty won't apply.


Changing default check-in/check-out times

Follow the instructions below to change the default check-in or check-out time for your listing.

Pro users Lite users

Step by step:


Changes won't apply to existing reservations.

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Properties.
  4. Click the relevant listing. If the listing is a multi-unit, access the listing's main settings, and the change will apply to the sub-units automatically.
  5. In the listing's menu, click Pricing & Policies, and select Reservation policies from the drop-down.
  6. In the "Check-in and check-out policy" section, click Edit.
  7. Enter the relevant information.
  8. Click Save.
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