Managing a listing photos

Adding photos of your listing in Guesty can provide a clear and appealing visual representation of the property, attracting potential guests to make a booking. The photos will be synced and displayed on the listing's page in the connected channel.

Airbnb users (in Beta): You can assign specific photos to rooms within the listing. Assigning photos to rooms will create a photo tour section in the Airbnb photo gallery, allowing guests to "visit" the property and understand what each room or space looks like. Learn more

It can take up to 24 hours for the photos to sync with a booking channel.

Before you begin

Check whether you need to manage your listing’s photos in Guesty or in the connected channel. If you need to manage them via Guesty, ensure they meet the following channel requirements.

File type

Accepted file types are:

  • JPEG
  • JPG
  • PNG
  • GIF

Photo resolution

The minimum resolution supported by Guesty is 1280x720 px. We recommend using a resolution of 1920x1080 px for a full HD display. 

  • For Airbnb, a photo resolution must not exceed 1920x1080px. A higher resolution will cause a listing not to be connected.
  • For Vrbo, the minimum quality resolution is 1920x1080 pixels. The best quality resolution is 3840x2160 pixels or higher.
  • For Vrbo via Rentals United, the required resolution is 1024x768.

File size

We recommend a maximum file size of 4 MB per photo to meet the booking channels' file size limitations. 

  • For Airbnb, the file size must not exceed 4 MB. Bigger files will cause a listing not to be connected.
  • For Vrbo, the maximum file size is 20 MB

Tip:

You can use these free third-party image optimization tools to compress your images:

Number of photos

Upload a minimum of ten photos per listing to ensure it can be connected with all booking channels. 

Vrbo users:

Vrbo requires a minimum of 7 photos per listing. The maximum amount per listing is 50.

Vrbo via Rentals United:

Rentals United requires a minimum of 10 photos. 50 photos is the maximum.

Additional limitations for Vrbo

Tip:

For best results, follow these Vrbo photography tips to capture the best shots for your listing.

  • Your photos should be sharp, well-lit, with high-resolution.
  • Photo orientation should be horizontal (landscape display)
  • Make sure that there are no duplicate images, as this will prevent the listing from being connected to Vrbo
  • Make sure your images are not:
    • Low-resolution or blurry
    • Black and white
    • Inappropriate
    • Watermarked
    • Copied from another listing
    • Depict subjects or scenes unrelated to your property or area
    • Blank or duplicated
  • Ensure your images don’t contain any of the following:
    • A logo or border
    • Text of any kind, such as a URL or contact information
    • Something other than a picture, such as a document, certificate, illustration, or poster
    • Copyrighted material
    • A close-up of a plant
    • A license plate
    • A collage of multiple photos or multiple listings

Add new photos

The first picture in your Marketing Tab is be displayed as the primary photo of your property in Guesty. To change it, simply add or drag your preferred photo to the location of the first picture in your Marketing Tab.

You can add a caption under each image. Captions are not visible on Booking.com or Airbnb. For Vrbo, each photo can have a maximum caption length of 400 characters

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Properties.
  4. Click the relevant listing. In the case of a multi-unit, access the multi-unit's main unit.
  5. In the left-side menu, click Marketing.
  6. In the "Pictures" section, click Upload pictures
  7. Select the relevant images from either "My Files" (your device), Google Drive, or Dropbox.
    The file size limit per image is six megabytes.
  8. Click Upload.
  9. Click Save.

Change the order of display

You can change the order of your photos at any time. For listings connected to Airbnb, the first photo will be the listing's cover photo on Airbnb. You can change the cover photo in Airbnb by changing your sync settings and following these instructions.

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Properties.
  4. Select the relevant listing.
  5. In the left-side menu, click Marketing.
  6. In the "Pictures" section", click and drag the image to the new position: You can add a caption under each image. Click Save when done.   
  7. Click Save.

Delete a photo

Airbnb users: You can delete up to 100 photos per week. If you exceed this amount, the syncing will fail.

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Properties.
  4. Select the relevant listing.
  5. In the left-side menu, click Marketing.
  6. In the "Pictures" section, hover over the top-right corner of the relevant image.
  7. Click the checkmark icon that appears. You can select multiple images.
  8. Click Delete.
  9. Click Save.
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