Linking an Airbnb listing to a Guesty listing

To connect your Airbnb listings to Guesty, you can choose between two options:

• Import your existing Airbnb listing to Guesty, 
• Publish your existing Guesty listings to Airbnb.

In some cases, however, you may want to connect between an existing Guesty listing and an existing Airbnb listing ("link your listings"). Linking an Airbnb listing to a Guesty listing is currently not supported in the Guesty dashboard. However, you can contact us and request to do the linking. Read below to understand  how the linking process will affect the listing's data, and the prerequisites and limitations of the linking process.

Prerequisites and limitations

• The linking between the Guesty listing and the Airbnb listing will be established under the Airbnb account in which the listing was created, and it cannot be altered.
• The Guesty listing must be disconnected from any Airbnb listing. 
• The Airbnb listing must be pulled to Guesty, and be displayed on the integration page. Please sync the account in Guesty to pull the listing.

For example: Listing 12345678 in Airbnb is under Airbnb ACCOUNT1. You connected ACCOUNT1 to Guesty, and your Airbnb Listing 12345678 is connected to Listing 1111KINGS1 in Guesty. You created a new listing, 87654321 under Airbnb ACCOUNT2.

If you wish to connect the new Airbnb Listing, 87654321, to the Guesty Listing 1111KINGS1, you must first disconnect Guesty listing 1111KINGS1 from Airbnb Listing 12345678. Then, you need to sync your account, pulling 87654321 to Guesty's integration page.

After 1111KINGS1 is connected to 87654321, it will relocate to ACCOUNT2 on Guesty's integration page (since this is the location of Airbnb listing 87654321 in Airbnb).

Which data in Guesty will replace the data in Airbnb

Once the listing is linked, the configuration in Guesty for the following data types will override the settings for the same data in Airbnb, and cannot be later restored.

• Description fields
• Amenities
• Space arrangement
• Property type
• Booking settings (instant or request to book)
• Cancelation policies
• House rules
• Pricing
• Availability settings
• In case you link the listing in Guesty to an Airbnb listing that was not connected before to any Guesty listing, your photos in Guesty will replace your photos in Airbnb. 

Which data in Airbnb will replace the data in Guesty

• Past messages and reservations will be imported from the Airbnb listing.
• In case you link the listing in Guesty to an Airbnb listing that was previously connected to some Guesty listing, your photos in Airbnb will replace your photos in Guesty.

We cannot recover messages from the Airbnb listing that was previously connected to the Guesty listing (Listing 12345678).
This is because the old listing is no longer API-connected, therefore we can't retrieve the information.

Send a linking request

Make sure to include the following mandatory information when you submit the request.

• • Account or integration name
    The integration ID of the Airbnb account where the new Airbnb ID is located.
  • The Airbnb listing ID
    The ID of the listing created in Airbnb you wish to connect (for example, 87654321).
  • The Guesty Listing ID
    This is the existing listing in Guesty (for example, 1111KINGS1).