Manage reservation details for reservations directly from the Guesty Inbox and the Multi-Calendar, alongside the relevant conversations and plans. To view and manage reservation details, open the Reservation widget. Click 
Inbox or 
Multi-calendar in the side navigation menu, and in the widget submenu, click 
.
Manage reservations
When you're replying to a guest or checking the calendar, you often need to update the booking itself, like confirming a status or changing the guest count. The Reservation tab in the reservation widget lets you manage these details without leaving the page.
Tiles appear in the order below. To take action on the whole reservation, click 
in the top-right corner and select an option:
Change the status of the reservation
The first tile shows the confirmation code and reservation status. Click the status label and, in the right-side panel, select a status:
- Confirmed: The booking is final, and the dates are secured.
- Awaiting payment: The booking is confirmed, but payment is pending.
- Canceled: The booking is no longer active. You can't undo a cancellation.
Edit reservation notes
Under "Reservation notes", click Add your first note, or click 
to edit existing notes.
Edit the guest list
Under "Guest list," click to change the number of guests by age group and the number of pets.
Change the channel
Under "Channel", click 
to change the reservation source.
Manage check-in and check-out
This tile shows the check-in and check-out dates and times, and the guest stay status. Times use the listing's time zone. Click and select an option:
- Update check-in/check-out details
- Update guest stay status
- Block the night before check-in
- Block the night after check-out
Manage the property
Under "Property," click 
to open the property page. To change the property or lock the reservation to it, click and select Change property or Lock reservation to property (in Pilot).
Check the payment status
Under "Payment status," click to open the Payments tab on the reservation page.
View owner reservation services
On owner reservations, the "Owner reservation services" tile shows the services included in the stay, such as cleaning services and cleaning fees.
Review the booking date and rate plan
The "Booking date" tile shows when the reservation was booked, the rate plan name, and the applicable cancellation policy.
Add travel information
Under "Travel information", click Add travel information, or click to edit existing information.
Edit custom fields
Under "Reservation custom fields", click to edit the field values.