Configuring the property type, listing type, and room type

When you create a listing in Guesty, you set its property type, listing type, and room type.

Correctly classifying your listing in Guesty helps attract more potential guests, as you accurately set their expectations from the start, ensuring they enjoy their stay more. Learn what are property details and how to set or change them.

The property details

In this section we explore the terms of properties, listings, and rooms, and when to use them.

Property type

By “property”, we refer to the physical real estate you lease for your guests' stays. Examples of property types are villas, apartments, lofts, and chalets.

You cannot add a bedroom to a studio property type.

Channel limitations:

Check which of Guesty's property types are synced with Airbnb, Booking.com, and Vrbo.

Additional Airbnb limitations:

If you use an unsupported type in Airbnb, it may result in importing and syncing issues. To avoid this, choose from the following options:

  • Update the property type in Airbnb to a type supported in Guesty before importing the listing. 
  • Change the property type in Guesty after the import. Follow the instructions in the next section.

Listing type

The term “listing” refers to the digital representation of the property, mostly in the context of the information displayed in the booking channels.

When creating a listing in Guesty, you can select between three types of listings: Single units, multi-units, and complexes. The classification can help you easily locate and sort the different listings in your listing reports. Also, creating a multi-unit or a complex can help you group sub-units or room types under a parent unit, so you can manage their settings together.

Single unit

A single unit refers to a standalone accommodation, designed to be occupied by a single guest or a group of guests booked together. The property type can be a single apartment, house, villa, or any other self-contained living space not divided into separate rental units.

Multi-unit

A multi-unit refers to a listing that includes multiple units of the same type, all at the same address. For example, a multi-unit listing can include three “standard rooms”. Each of a multi-unit’s comprising units is called a “sub-unit”.

When a guest books a reservation in a multi-unit, you can allocate any available sub-units for their stay (manually or automatically), as they all share similar characteristics such as facilities, size, and pricing.

To maximize your occupancy, by default, reservations can be received for a multi-unit even if there isn’t a single sub-unit available to host the entire stay. If the stay can be allotted between different sub-units, each available to host a segment of the reservation, the reservation can be booked. You can override the default setting and activate the consecutive availability feature, blocking the availability of the multi-unit when there isn’t a sub-unit available to host all the nights of the reservation.

Learn when to manage multi-unit settings in the main unit or the sub-unit.

Complex

A complex can consist of different unit types under the same roof. For example, one complex can include: 

  • A multi-unit, composed of three sub-units from a “standard room” type.
  • A single-unit, consisting of one unit of a “suite” type.

Learn when to manage complex settings in the main unit or individual unit.

When creating a listing, you select whether the listing is the entire property (“entire home/apt”) or only part of it. For example, an apartment may contain one room available to rent, while all the other rooms in the property are not.
If the listing isn’t the entire property, you can define if the listing is a “private room”, or if the guest has to share it with others (“shared room”).

The listing type (entire home/apt, private or shared room) can later be changed in the listing’s Property page > Location & details > Property details. If the listing is a multi-unit or a complex, the listing type can be set for each of the composing units individually upon their creation.

When configuring the listing’s room arrangement, you can list all the rooms inside a listing, such as living rooms, bedrooms, and bathrooms, and specify for each room whether it is shared or private.

If the listing’s type is “Entire home/apt”, you cannot add a shared (half or full) bathroom to it

Room type

The term “room type” (sometimes called “unit type”) refers to the listing’s sleeping arrangement

One listing can contain multiple room types, each offering a different sleeping arrangement. For example, one hostel can have seven standard rooms, five double rooms, three suites, and one duplex. Each of these four types is considered a room type, with the differentiating factor being the sleeping arrangement.

You can set the listing’s room type only after a listing is created, by navigating to the listing’s Property page > Location & details > Property details. You only need to specify the listing’s room type when connecting a listing to Booking.com. Otherwise, you can leave it blank.

The following room types (only) sync with Booking.com:

  • Apartment
  • Studio
  • Bungalow
  • Chalet
  • Villa
  • Tent
  • Yurt (synced to Booking.com as "Tent")

In addition, every unit may include more than just a bedroom - such as a bathroom, living room, and amenities. You can configure the rooms inside a listing in the listing room arrangement. You can assign photos to each room separately so guests can know what they should expect.

Change the property details

Before you begin

Changing a listing type to a sub-unit (of a multi-unit) will cause it to inherit the settings of the multi-unit's parent unit by default. For example, any price adjustments made to the listing will be overridden by the current pricing of the main unit. Check the "Main unit only" column of this table to understand what additional settings will get overridden.

Airbnb users

Set or update your property details in Guesty only if you have set a Full sync for your listing. If you set a Limited sync, set or update these fields directly in Airbnb. you can change your sync settings from Full sync to Limited sync, and manage all content attributes, including the property and listing type, in Airbnb.

Additionally, making changes to the listing property type or listing type in Airbnb disables your ability to update these fields in Guesty, regardless of the sync type. This locked attributes feature can be used, for example, to add a property type supported in Airbnb but not in Guesty. To do so, directly change the listing's property type to the desired value in Airbnb. The property type will be managed in Airbnb and “locked” from being changed from Guesty. The property type won't be displayed in Guesty but will appear in Airbnb. 

Follow the instructions below to update the relevant setting.

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Properties.
  4. Select the relevant listing.

    If the listing is a multi-unit, select the multi-unit's main unit. The settings will automatically apply to all sub-units. 

  5. In the left-side menu, under "Details & Layout", Click Location & details.
  6. Select Property details.
  7. Click Edit
  8. Change the relevant property details.
  9. Click Save

    If this is a multi-unit, in the pop-up, select to apply the change to all the multi-unit’s sub-units.  Click Apply changes.

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