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Guesty Help Center
Guest Payments
GuestyPay
GuestyPay
Setting up GuestyPay
Getting started with GuestyPay
Applying for GuestyPay
Understanding GuestyPay application field requirements
Accepting American Express card payments in Canada
Setting up direct American Express Merchant IDs in the US
See all 7 articles
Managing your GuestyPay dashboard
Maintaining dashboard access after account deactivation
Logging in to your GuestyPay dashboard
Resetting your GuestyPay dashboard password
Adding new back-office users to the GuestyPay dashboard
Locating the Merchant ID in GuestyPay
Navigating reports and data
Using the GuestyPay dashboard and reports
Downloading the Merchant Statement
Finding a reservation's GuestyPay payout
Tracing a payout to a reservation on GuestyPay
Using GuestyPay payouts and payout reconciliation reports
See all 9 articles
Processing payments and payouts
Confirming the bank account for your payout
Receiving a GuestyPay payout
Understanding included GuestyPay charges and collection timelines
Confirming credit card validation in GuestyPay
Managing GuestyPay transaction types and declined transactions
See all 10 articles
Understanding fees and disputes
Protecting your business from fraud with GuestyPay Protect
Understanding Amex direct settlement deduction fees
Understanding merchant category codes (MCC)
Resolving GuestyPay arbitration disputes
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