You can view your billing history from your Guesty account.
Below is an overview of the various types of invoice charges/fees offered by Guesty, detailing each charge and its description:
Invoice line item |
Description |
|---|---|
| Accounting | One-time Accounting Onboarding Fee. |
| Accounting Module | Accounting by Guesty is a premium service. Easily organize and keep track of your business finances with Guesty’s accounting solution and owner financial management. |
| Advanced Analytics | Advanced Analytics provides in-depth analytical data and an overview of your company's performance over time for all listings in your account. |
| Advanced Website | Guesty Websites allows Guesty users to create and maintain their own branded booking websites from scratch, directly from Guesty. |
| GCS | Our Guest Service Experts work 24/7 to ensure you won’t miss any inquiries or booking requests, and that your guests receive highly professional and hospitable service. |
| GDH Premium Channels |
You can see which channels you are connected to through your Guesty account by clicking on the mode selector and selecting Distribution. GDH Premium Channels is a charge when you connect your listing to premium booking channels for example, Google, Home and Villas etc. For more information on which booking channels you may be attached to, see here Connecting your booking channels directly to Guesty |
| GuestVerify | GuestVerify is Guesty's guest verification and screening solution, providing identity verification and fraud prevention to help you rent with confidence. Charges apply per verified guest or reservation. |
| Guesty Connect | Guesty Connect enables seamless integration of your everyday work tools (for example, Slack or HubSpot) with your Guesty account. The associated charge covers the usage of these connected integrations. |
| Guesty Liability Coverage | Guesty Liability Coverage provides comprehensive liability protection for reservations, safeguarding your business against guest-related liability claims during their stay. |
| Guesty Locks Manager | Guesty Locks Manager allows Guesty users to manage every smart lock you use remotely – all from one dashboard. |
| Guesty Price Optimizer (GPO) | Guesty PriceOptimizer is a data-driven, machine-learning tool that gives you recommendations for your listings' nightly rates based on different time period intervals. |
| Guesty Shield (Damage Protection or Screen & Protect) |
Guesty Shield:
View the reservations covered by Guesty Shield. Note:If you are on the Ultimate Package, the 33% discount will not appear in the breakdown. However, it will be automatically applied to your invoice. |
| Guesty Travel Protection | Guesty Travel Protection is Guesty's travel insurance offering, allowing guests to protect their reservations. Related fees and commissions associated with this product appear as a dedicated line item on your invoice. |
| Guesty Ultimate | Guesty Ultimate is a comprehensive package designed to elevate your vacation rental management. |
| Listing Activation Fee | Users with a revenue share billing plan (commission) who have listings that are both active and listed, but with no active reservations during the past month, may be charged a listing activation fee. |
| Monthly Minimum Fee | The Minimum Monthly Fee (MMF) is a contractually negotiated term that doesn't depend on the type of billing plan you have: percentage, fixed fee, or a hybrid of the two. |
| Onboarding | One-time charge for onboarding to the Guesty platform. |
| Payment Gateway Fee % | The Payment Gateway Fee (also known as the Platform Fee) is a charge associated with enabling payment processing services in the Guesty platform for GuestyPay, Merchant Warrior, and Hyp. |
| Sandbox | A sandbox account is a controlled testing environment that allows you to build and test your Guesty account. |
| Software | Basic fixed fee per listing or a Revenue share (calculated as a percentage of the total payout for a reservation from a listing) |
| Software Proration - Guesty PMS - Per Listing Proration |
Guesty begins billing a listing as soon as it’s activated.
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