Deleting a listing

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You can delete a listing from Guesty at any time. Once deleted, the listing should also be deleted in the connected booking channels, if relevant.

Follow the instructions below to delete a listing from Guesty.

Before you begin

Before getting started, disconnect the Guesty listing's connections with booking channels.
Learn how to do this for Agoda, Airbnb, and

Contact us to disconnect the listing's connection with TripAdvisor or Vrbo.

Delete a listing


All data related to the listing will be permanently deleted. If you don't want to use a listing temporarily, you can deactivate your listing instead.

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Operations mode.
  3. Click Properties.
  4. Click the relevant listing.
    If the listing is a multi-unit or complex, access the listing's main settings to delete the entire listing or click a sub-unit to delete it individually.
  5. In the listing's menu, click Settings.
  6. Scroll down to "Deactivate", and click Delete listing and all of its data or Delete complex and all of its data.
  7. Enter your full name to confirm.
    Follow the troubleshooting steps below if you encounter this error message: Wrong user full name typed. Try again.
  8. Click Delete listing.


Once deleted, listing and reservation data won't be displayed next to the relevant charges on your Guesty bill. You'll see "Software" or "Undefined" instead. Deactivating a listing will show the full data on your bill.


Troubleshooting error messages

An error message might occur while trying to delete a listing due to the "Full name" entered.
If you register the name with extra spaces in the front or the back of the name, you'll receive an error message error stating that the name is wrong.


If you encounter this issue, make sure to check that the name is correct, and edit the user's name (if necessary).

Changing a user's "full name"

Step by step:

  1. Sign in to your Guesty account.
  2. In the top navigation bar, click the mode selector and select Set up mode.
  3. Click User management.
  4. Select the relevant user
  5. Check how the name is spelled, and edit the information if necessary.
  6. Click save.
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