Guesty provides several tools to help you manage your rates and availability. If prices or minimum night requirements don’t appear as expected, it’s often due to overlapping settings or changes made by pricing or availability tools.
This article helps you identify and resolve these discrepancies.
Understanding rate and availability management
When you create a new property in Guesty, you initially define:
Once you create the property and connect it to booking channels, it becomes a listing. While your base values are the starting point, Guesty’s dynamic tools can modify these settings to optimize your performance.
Troubleshooting rate or minimum night changes
If a listing's price or minimum night requirement differs from your original settings, the discrepancy usually happens because of one of these tools:
Pricing tools
Pricing tools adjust your nightly rate automatically based on demand, seasonality, and other market factors. It’s important to understand how pricing tools in Guesty impact your rates to avoid surprises.
Availability tools
Availability tools control when a property can be booked. These tools may override your base settings to maximize your occupancy. Read more about how to use availability tools and how they interact with each other.
Understand multi-unit and sub-unit behavior
In a multi-unit setup, changes often propagate between the main unit and its sub-units. This can lead to unexpected shifts in your rates and availability if you aren't familiar with how settings inherit.
Inheriting settings from the main unit
When you change a property type to a sub-unit within a multi-unit, it automatically inherits the pricing and availability settings of the main unit. This affects your data because any previous price adjustments you made to the individual listing are overridden.
Changing minimum nights for sub-units
If you update the minimum nights for a specific sub-unit, those changes stay independent. Future edits to the multi-unit's minimum nights won't affect that specific sub-unit.
Detaching a sub-unit
Detaching a sub-unit from a multi-unit makes it a standalone property. Guesty preserves all your previous custom minimum night adjustments during this change.
If you need to confirm who changed a specific rate or value, contact us for further investigation.