Contacting Customer Experience

Finding answers in our Help Center

Find answers to the most commonly asked questions.
Still need help with your Guesty account? We offer 24/7 email support. There are three ways to contact us.


Guesty provides email support in French, Italian, Portuguese and Spanish.

Contact Guesty from the dashboard

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account.
  2. At the top right, click the question mark icon in the toolbar.
  3. Click Contact us.
  4. Fill in the fields and click Submit.

Contact Guesty from the mobile app

Step by step:

  1. Open the Guesty mobile app.
  2. Sign in to your Guesty account.
  3. Tap the menu icon in the bottom right corner.
  4. Tap Contact us.
  5. Fill in the fields and tap Submit Ticket.

Contact Guesty via the contact form

Contact us through this contact form.

What information to send

Explain which issue you are experiencing and which steps you took until the issue occurred. Be as detailed as possible so we can reproduce your issue and help solve it as fast as possible. Alternatively, you can reach us with product or feature requests, or provide us with feedback.

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