1. Guesty Help Center
  2. Platform Management
  3. Account settings
  4. Configuring your account settings

Configuring your account settings in Guesty

This article explains how to set up your account in Guesty to reflect your business accurately.

Changes are saved automatically when updating a field.

Navigate to your Guesty account settings

Step by step:

  1. Sign in to your Guesty account.
  2. In the side navigation menu, click icon Account to open the dropdown menu.
  3. Select Settings.

Change your Guesty account name

Your Guesty account's name shows up as the sender in any message sent from the Guesty inbox to a guest’s private email for reservations created manually in Guesty and through the Guesty Booking Engine. You can update your Guesty account name at any time. Follow the instructions below.

Step by step:

  1. In the side navigation menu, click icon Account to open the dropdown menu.
  2. Select Settings.
  3. In the Account settings submenu, click Company information:
  4. Enter your account name under "Account name".

Note:

For messages sent via a channel platform, the sender name that guests see is controlled in the booking channel, not in Guesty. You can change the name in your account on the respective booking channel, or reach out to the channel’s support team for assistance.

Upload your company logo and description

Follow the instructions below to upload your logo to Guesty. The suggested image size is 300px by 300px.

Step by step:

  1. In the side navigation menu, click icon Account to open the dropdown menu.
  2. Select Settings
  3. In the account settings submeneu, click Company information.
  4. Under "Company logo", click the Upload icon Upload. upload logo
  5. Select the image.

    To choose a different image, click Replace image.
    To remove an image, click X.
  6. Under "Company description", enter a description of your company.
  7. Click Save

Configure your regional preferences

Step by step:

  1. In the side navigation menu, click icon Account to open the dropdown menu.
  2. Select Settings.
  3. In the Account settings submenu, click Regional preferences.
  4. Time zone - Your accounts's time zone is based on its geo-location. If you would like to update your accounts's time zone, contact us.
  5. Select the default currency for your account from the dropdown menu. The default currency determines the currency used across financial reports, expenses, upsells, workflows, revenue overview, and the Owner's Portal. Learn how to change a listing's currency.
  6. Click Save

Set up your cleaning status

A listing's cleaning status helps you ensure guests always enter a clean apartment. Toggle on or off the following options:

  • Mark property as dirty after check in
  • Display cleaning status in Multi-Calendar
  • Mark properties as dirty or unknown after selected period. Select your preferred settings from the relevant dropdown menu.

After setting your preferences, click Save.

Configure additional preferences

Step by step:

  1. In the side navigation menu, click icon Account to open the dropdown menu.
  2. Select Settings.
  3. In the Account settings submenu, click Additional preferences.

System notifications

Learn more about adding recipients to Guesty email notifications.

Calendar updates

Toggle on or off the following Multi-calendar items to require mandatory notes when updated:

  • Availability
  • Pricing
  • Reason for manual block

Quote settings

Toggle on or off the following required settings to include on quotes:

  • Payment method
  • Show house rules
  • Agreement to Terms & Conditions. Paste a link to your Terms & Conditions in the provided field.

Task suggestions

Toggle on to enable task suggestions

Tip:

To master Account configuration, visit Guesty Academy for interactive courses and step-by-step video tutorials.

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