Finding Answers in our Help Center
Find Answers to the most commonly asked questions.
Still need help with your Guesty account? We offer 24/7 email support. There are three ways to contact us.
Note:
Guesty provides email support in French, Italian, Portuguese and Spanish.
Contact Guesty From the Dashboard
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Step by step:
Tip:
Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.
- Sign in to your Guesty account.
- At the top right, click the question mark icon in the toolbar.
- Click Contact us.
- Fill in the fields and click Submit.
Contact Guesty From the Mobile App
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Step by step:
Tip:
Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.
- Open the Guesty mobile app.
- Sign in to your Guesty account.
- Tap the menu icon in the bottom right corner.
- Tap Contact us.
- Fill in the fields and tap Submit Ticket.
Contact Guesty Via the Contact Form
Contact us through this Contact Form.
What Information to Send
Explain which issue you are experiencing and which steps you took until the issue occurred.
Be as detailed as possible so we can reproduce your issue and help solve it as fast as possible.
Be as detailed as possible so we can reproduce your issue and help solve it as fast as possible.
