The inbox is your central hub for guest communication, helping your team stay aligned and respond faster.
To access the inbox, in the side navigation menu, click 
Inbox. Review the sections below to streamline your communications.
On the left side of the page, under the "Inboxes" section, choose which inbox to view:
- Guest inbox
- Owners inbox
- Conversations related to specific channels
- Archived conversations
- Snoozed conversations
Click Manage to manage additional integrations, such as WhatsApp Business.
Under "All conversations," you can view, search, or filter communications related to the category chosen under the "Inboxes" section.
To the right of the "All conversations" section, you can view the selected conversation thread, send a message, mark as read or unread, snooze, archive, or translate messages.
On the right side of the page are the Inbox widgets.
SMS and WhatsApp message logs availability
Guesty provides SMS and WhatsApp message logs from the past 14 days only. We can't retrieve or check logs outside that timeframe.
