Charging payment processing fees to PMC or owner

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Add a recurring owner charge or expense in your business model to automatically allocate the processing fee charged by the following payment processors:

  • Stripe
    • Enter a % or flat amount for the processing fee
  • GuestyPay
    • The exact % amount of the processing fee per transaction is automatically created one day after the charge is made
  • Payments by Booking.com
    • Booking.com's % processing fee is automatically deducted when the amount is transferred into the trust account in Guesty

Follow the steps below to update your business model and add a recurring charge or expense.

Automate processing fee expense distribution

Note:

The recurring charge or expense needs to be added to all business models.

Expenses that are calculated as a percentage (%) cannot be included in your business model's Net Rental Income (NRI) calculation. Only flat fee expenses can be included in NRI.

Charge to Owner

  1. In the relevant business model, scroll down to the trust account section.
  2. Click Trust account income.
  3. To the right, click Add recurring owner charge.
  4. Under "Amount to charge", in the "Per" field select Stripe paymentGustyPay payment, or Booking.com payment from the dropdown.
  5. Value:
    1. If Stripe was selected, enter the relevant % or flat amount. 
    2. GuestyPay or Booking.com processing fee transactions will be created one day after the charge is made.
  6. Recognition: Automatically set to "Upon payment".
  7. Scroll down and click Add.

Charge to PMC

  1. In the relevant business model, scroll down to the trust account section.
  2. Click Trust account expenses.
  3. To the right, click Add recurring expense.
  4. Under "Expense to add", in the "Per" field select Stripe payment, GustyPay payment, or Booking.com payment from the dropdown.
  5. Value:
    1. If Stripe was selected, enter the relevant % or flat amount. 
    2. GuestyPay or Stripe processing fee transactions will be created one day after the charge is made.
  6. Recognition: Automatically set to "Upon payment".
  7. Scroll down and click Add.
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