Custom Fields can be used as an additional layer of information you can add to your listings page and to the reservation page.
These fields will contain information that can help you distinguish between different listings, and also between different reservations for the same listing.
For example, you can use Custom Fields to filter your custom reports, add an additional layer of information to your reservation reports, or add sending conditions to your Automated Messages.
Learn more with our Custom Fields best practices.
Important:
Once you created a custom field, you need to adjust its value, according to the relevant listing/reservation it relates to.
There are two types of Custom Fields you can add:
-
Property Custom Fields
These are used to differentiate between listings, so that different listings can have different values for the same custom field.
For example:
Let's say you want to add the Custom Field “Dogs Allowed?” (with a Yes/No variable value).
Some listings may show the value “Yes”, while others will show the value “No”. -
Reservation Custom Fields
These are used to differentiate between same-listing reservations, so that different reservations for the same listing will show different values for the same custom field.
For example:
Let's say you want to add the Reservation Custom Field of “Guest’s Birthday”.
One reservation may show the value “06/11” while another may display “08/30”.
Creating a new Custom Field
To create a Custom Field, you must have the relevant permission for it.
Follow these steps to create custom fields.
Important:
You can change the visibility of the Custom Field after it was created, but you can’t edit the field name, variable name, or type after saving the custom field. If you need to change a custom field name, please contact us.
Alternatively, you can delete the custom field and create a new one instead.
Step by step:
- Log in to your Guesty account.
- Click on the profile icon at the top right, and then select Account Settings in the drop-down menu.
- On the left sidebar, click Custom Fields.
- Click either on the “Properties” or “Reservation” buttons based on the type of custom field you want to create.
- Click on New Custom Field.
- Fill in the required fields:
- Field Name: This is the custom field’s name. For example, are dogs allowed? (it will automatically be changed to the acceptable format, “aredogsallowed?”)
- Variable name: it is automatically created according to the field’s name. For example, {{aredogsallowed?}}
- Type: select the relevant field’s variable value such as Number, Free Text, Date, etc. For example: Yes/No
- Visibility: select the visibility of the custom field to other account users. Choose the default setting "Public" to enable all users to view the custom field, or "Restricted" to enable it only for users with the relevant permissions.
- Click Save.
Tip:
If you wish to set a custom field as a link, select text from the Type's options. When adjusting the custom field's value, input the link directly to the textbox, and refrain from adding additional text to the textbox.
Editing an existing Custom Field
Important:
You can change the visibility of the custom field after it was created, but you can’t edit the field name, variable name, or type after saving the custom field. If you need to change a custom field name, please contact us. Alternatively, you can delete the custom field and create a new one instead.
Step by step:
- Log in to your Guesty account.
- Click on the profile icon at the top right, and then select Account Settings from the drop-down menu.
- On the left sidebar, click on Custom Fields.
- Click on Properties or Reservation.
- Locate the relevant custom field.
- Switch the “Visibility” toggle on or off.
- Click Save.
Deleting an existing Custom Field
You can delete a custom field at any time. Once a custom field has been deleted, the data that was entered into it will be erased from Guesty.
Note:
If a Custom Field with a Yes/No field type was added as a sending condition to an automated message, remove this sending condition before deleting the Custom Field. Otherwise, the message won't be sent to the relevant reservations.
Step by step:
- Log in to your Guesty account.
- Click on the profile icon at the top right, and then select Account Settings from the drop-down menu.
- On the left sidebar, click on Custom Fields.
- Click on Properties or Reservation.
- Locate the relevant custom field.
- Click the trash bin icon on the right.
- Click the Delete button in the popup window.
Adjusting a Custom Field's Value
Learn more about adjusting Custom Field values.
