Once you've created a custom field, you'll need to adjust its value (according to the relevant property/reservation it relates to).
By default, Guesty shows only custom fields that have values. You can change this setting to show empty fields in the "Custom fields" section of the property page.
Note:
This change affects only new reservations received or created after the update. It doesn't apply to:
- Existing reservations
- Altered reservations
- Relocated reservations
Learn more about reservation changes and updates.
Adjust property custom fields
Follow the steps below to adjust a property custom field value.
Step by step:
- Sign in to your Guesty account.
- In the side navigation menu, click
Properties. -
Select the relevant property.
For multi-units, manage this feature via the main unit to apply settings to all sub-units, or configure a specific sub-unit.
- In the “Details & Layout” section, select Custom Fields.
- In the "Property custom fields" or "Default values for reservation custom fields" section, click Edit.
-
Adjust the custom field’s value.
Important:
When adding a link, paste only the URL into the text box. Don't include additional text. This ensures the link works correctly for guests and team members.
- At the top-right, click Save.
Adjust reservation custom fields
Follow the steps below to adjust a reservation custom field value.
Step by step:
- Sign in to your Guesty account.
- In the side navigation menu, click
Reservations. - Click the relevant reservation.
- Select the Booking details tab on the reservation sub-menu.
- Under the "Reservation custom fields" section, click Add custom fields details if you haven't added any yet. Click Edit in the top-right corner to manage existing fields.
- Add or edit the custom fields in the right side panel.
- At the bottom right corner, click Save.