The Owners Portal is a website, separate from the Guesty dashboard, where your property owners can view data about their properties, earnings, block dates for their own personal stays, and more. When an owner blocks dates through Owners Portal, the reservation will appear in the Owner's Inbox. Follow the instructions below to view this information in the Inbox.
Note:
Guesty users that have Admin Permission Roles or are set to receive system emails will also receive a notification by email.
Step by step:
Tip:
Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.
- Sign in to your Guesty account.
- In the top menu, hover over Inbox.
- From the drop-down, select Owner's Inbox.
- Under "All conversations" to the left, click the relevant thread.
Note:
A confirmation message is displayed as an internal note in the center panel. See more information in the Inbox widget on the right.
Tip:
Owner stays are also shown as blocked dates on a property's calendar. They are not displayed in the Reservations section in Guesty, which displays guests' reservations only.
