Getting started with the Guest App

Personalize each guest’s experience by creating up to 50 unique Guest Apps for specific listings, channels, or languages. Tailor your branding, messaging, and legal agreements to suit different groups of reservations.

The Guest App supports Spanish, German, French, Portuguese, and Italian. The app automatically displays content in the guest's device or browser language. If that language isn't supported, it defaults to English. Guests can also switch between available languages directly within the app.

Create a Guest App

Follow the instructions below to create a Guest App.

Step by step:

1. Sign in to your Guesty account.
2. In the top navigation bar, click the mode selector and select Guest experience mode.
3. Click Guest App.
4. In the top-right corner, click Add Guest App.
5. Click Create Guest App.
6. To the right of "App branding", click Personalize to add an app logo and custom welcome and goodbye messages.
7. Set up the app modules:
   • Reservation information: This is on by default and can't be toggled off. It ensures the guest receives important details such as check-in time and property location.
   • Set up a check-in form.
   • Set up a Payment info form: Collect payment details from guests by setting up a payment info form. This form only displays for reservations with an active payment provider.
   • Share additional information.
   • Share a Guidebook.
   • For properties covered by add-ons: Activate GuestVerify.
8. Click Save Guest App.
9. In the pop-up, enter your Guest App name. 
10. Check the terms and conditions box.
11. Click Save Guest App.

Edit, rename, or delete a Guest App

On the Guest App dashboard, click next to the relevant Guest App. From the dropdown menu, select Rename, Edit Guest App, or Delete.

Renaming the app doesn't affect the underlying variable settings.