Personalizing a guest app

The guest app is where you create a customized check-in form that you can send to guests before they arrive to gather useful information about them and their stay and to allow them to upload their passport or driver's license, for example.

The guest app itself can also be customized. Follow the instructions below or watch our video.

Pro users Lite users

Step by step:

  1. Sign in to your Guesty account. If you are in the middle of creating the check-in form, finish that, and click Done, then continue from step 5.
  2. In the top navigation bar, click the mode selector and select Guest experience mode.
  3. Click Guest app.
  4. Click the relevant guest app.
  5. To the right of "App branding", click Personalize.
  6. Upload a photo of your brand and choose the default welcome and goodbye greetings guests will see.
  7. In the top-right corner, click Done.
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