The estimated time of arrival (ETA) and estimated time of departure (ETD) are estimations of the guest's arrival and departure, separate from a listing's check-in and check-out times.
You can edit a guest's ETA and ETD and their reservation will be updated accordingly. Follow the instructions below.
ֿStep by step:
Tip:
Beta navigation users, please note that the steps below refer to the navigation as seen in the Legacy mode. Read more here about locating menu items in the new navigation.
- Sign in to your Guesty account.
- From the top menu, click Reservations.
- Click the relevant reservation.
- Next to Summary, click the pencil icon.
- Edit the fields under ETA and ETD.
- Click Save.
The estimated arrival and departure times are displayed in the UTC time format on both the guest's reservation page and in Custom Reports.
Tip:
Display this information in Custom Reports by adding new columns for planned arrival and planned departure.
