Guesty’s AutoComply add-on streamlines regulatory compliance by automating the collection and reporting of guest data to authorities. This feature reduces your administrative workload and ensures compliance with local regulations, while allowing guests a worry-free stay.
To activate the add-on, first choose a monthly or annual plan, then apply the feature to your properties.
Important:
As an official Airbnb software partner, Guesty is authorized to support legally required data collection under Airbnb’s policy exemptions. AutoComply is designed for secure, compliant guest registration and data collection, such as Tax IDs, in alignment with these exemptions.
While Guesty provides the tools, review Airbnb's full Off-Platform Policy to ensure compliance with Airbnb’s terms and any applicable laws.
Adding and activating AutoComply add-on
Step by step:
- Log in to your Guesty account.
- In the top navigation bar, click
- Select Guesty Add-ons from the dropdown menu.
- Under “AutoComply”, click Learn more.
- Click Get Guesty AutoComply.
- Click a property to connect it to AutoComply.
- Review the information in the “Police connection” and “Statistic connection” tabs, and activate the relevant toggles.
Note:
The connections are based on the property’s location and can differ.
The property information will be pre-populated based on the property page. Changes to this information will apply only to AutoComply. To make the changes across Guesty, visit the property page.
- Click Validate. Then, click Save changes.
- Toggle on AutoComply next to the relevant property to activate the add-on.
- Repeat the previous steps for each property you want to connect to AutoComply.
- At the top right, click Next.
- Review the information you entered. Then, tick the checkbox to accept the terms and conditions.
- Tick the Activate AutoComply checkbox.
- After completion, one of two windows with a confirmation message will appear:
-
With Guest App - Click Done to finish the procedure.
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Without Guest App - Click Generate Guest App to setup guest app on your Guesty account.
After activating AutoComply and linking it to the guest app, we recommend accessing the guest app, configuring your check-in form, and including it in your message automations.
The AutoComply forms will be sent to the guest automatically, along with the check-in form.
To monitor and manage AutoComply status, add the “AutoComply” column to your reservations report.
To add more listings, go to the "Add-On" page, toggle on AutoComply in your active add-ons, and follow the same flow to add additional properties.
To cancel AutoComply, contact us.
Information per country
For the following countries there is no police website to send guest data to. In these cases you should request the required data from your guests and generate an entry form for each along with the guest signature to be collected into the “guestbook”.
- Belgium
- France
- Greece
- Netherlands
- Romania
- United Kingdom
For the following countries with a police website, see the linked articles for more details.