In Guesty, you can create a listing from the following types: single units, multi-units, and complexes. Learn below the different attributes of each type, and whether they can be synced with your connected booking channels.
Listing types
Single unit
A listing consisting of one unit of a single type, such as a “suite” type.
Multi-unit
A listing comprised of multiple units of the same type. For example, a multi-unit listing can be composed of three rooms of a “standard room” type. Each room is a “sub-unit” of the multi-unit. When a guest books a room in a multi-unit, you can allocate any of the available sub-units of the multi-unit for their stay. Therefore, sub-units should be similar to one another in their characteristics, including their facilities, size, and pricing.
Complex
A hotel-like property, consisting of different types of rooms (such as “suite”, “standard room”, etc.). It is Guesty’s equivalent of a “hotel” in other booking channels. A complex listing allows you to offer different types of rooms in one location, having separate facilities and pricing for the different room types. A complex is made up of a set of listings, which can be either single-units, multi-units, or both.
A complex can consist of different types of rooms under the same roof. For example, one complex can include:
- A multi-unit, composed of three sub-units from a “standard room” type
- A single-unit, comprised of one unit of a “suite” type.
Which listing types sync with the booking channels?
| Booking channel | Single units | Multi-units & sub-units | Complexes & room-types |
|---|---|---|---|
| Airbnb |
✓ |
Multi-units can only be published from Guesty to Airbnb. Connect only the main unit to Airbnb, not the sub-units. Follow these instructions. |
✗ |
| Agoda | ✓ | ✗ | ✗ |
| Booking.com | ✓ | ✓ |
You can only link each room type between Guesty and Booking.com. Following the connection, you can arrange the room types as a complex in Guesty. Publishing a complex from Guesty to Booking.com is not supported. |
| Direct integrations | ✓ |
Only the multi-unit can be added to the Guesty Booking Engine (similar to a single unit) Sub-units will not appear in Booking Engine search results |
✗ |
| Expedia | ✓ | ✓ | ✓ |
| Home & Villas by Marriott Bonvoy (HVMB) | ✓ | Only the multi-unit can be connected with the channel, and will appear as a single unit | ✗ |
| Misterb&b | ✓ | ✗ | ✗ |
| Rentals United | ✓ | Sub-units are published as single units. | Complexes can't be published to Rentals United. |
| SiteMinder | ✗ (Only as part of a complex) | ✗ (Only the multi-unit, and only as part of a complex) | ✓ |
| Trip.com | ✗ (Only as part of a complex) | ✗ (Only as part of a complex) | ✓ |
| Vrbo | ✓ |
Sub-units are published as single units. Following the connection, you can arrange the sub-units in a multi-unit in Guesty. |
✗ |
| Additional booking channels (Except Trip.com) | ✓ | Only the multi-unit can be connected with the channel, and will appear as a single unit. | ✗ |