Syncing single-units, multi-units, sub-units, and complexes with booking channels

In Guesty, you can create a listing from the following types: single units, multi-units, and complexes. Learn below the different attributes of each type, and whether they can be synced with your connected booking channels.

Multi-units are only supported for Pro users.

Listing types

Single unit

A listing consisting of one unit of a single type, such as a “suite” type.

Multi-unit (Pro users)

A listing comprised of multiple units of the same type. For example, a multi-unit listing can be composed of three rooms of a “standard room” type. Each room is a “sub-unit” of the multi-unit. When a guest books a room in a multi-unit, you can allocate any of the available sub-units of the multi-unit for their stay. Therefore, sub-units should be similar to one another in their characteristics, including their facilities, size, and pricing.

Complex

A hotel-like property, consisting of different types of rooms (such as “suite”, “standard room”, etc.). It is Guesty’s equivalent of a “hotel” in other booking channels. A complex listing allows you to offer different types of rooms in one location, having separate facilities and pricing for the different room types. A complex is made up of a set of listings, which can be either single-units, multi-units, or both.

A complex can consist of different types of rooms under the same roof. For example, one complex can include:

  • A multi-unit (Pro only), composed of three sub-units from a “standard room” type
  • A single-unit, comprised of one unit of a “suite” type.

Which listing types sync with the booking channels?

Booking channel

Single units

Multi-units & sub-units

Complexes & room-types

Airbnb

Multi-units can only be published from Guesty to Airbnb. Connect only the main unit to Airbnb, not the sub-units.

Follow these instructions.

Booking.com

You can only link each room type between Guesty and Booking.com. Following the connection, you can arrange the room types as a complex in Guesty.


You cannot publish a complex from Guesty to Booking.com

Vrbo

Only sub-units can be published, as separate units (similar to single units)


Following the connection, you can arrange the sub-units under a multi-unit in Guesty.

Expedia

Rentals United

Only sub-units can be published, as separate units (similar to single units) Complexes cannot be published to Rentals United

SiteMinder

✗ (Only as part of a complex) ✗ (Only the multi-unit, and only as part of a complex)

Trip.com

✗ (Only as part of a complex) ✗ (Only as part of a complex)

Agoda

Misterb&b

Direct integrations (Booking Engine, Booking Engine API, Google Vacation Rentals)

Only the multi-unit can be added to the Engine (similar to a single unit)

Sub-units will not appear in the Engine's search results

Home & Villas by Marriott Bonvoy (HVMB)

Only the multi-unit can be connected with the channel, and will appear as a single unit

Additional booking channels (Except Trip.com)

Only the multi-unit can be connected with the channel, and will appear as a single unit
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